Sales Support Manager jobs in Greensboro, NC
Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Sales Support Manager jobs
Manager, Enterprise Sales Support
- Segra
-
Greensboro, NC
FULL_TIME
-
Segra is searching for a dynamic and experienced Manager, Enterprise Sales Support to work in one of our Segra offices (preferably). We are open to considering different U.S. based locations at the hiring manager’s discretion. Must be near a Segra office, as this will be a majority-office-based role not remote.
Role Overview:
Responsible for the direct management of the day-to-day operations, supporting the Enterprise Sales Division in all Markets. The Enterprise Support Groups consist of Pre-Sale and Post-Sale processes.
The Sales Support Manager creates and implements the strategic vision for Sales Support to partner with Sales to increase revenue and maintain a positive customer experience. This role is accountable for developing and executing Segra’s business tactics to recognize revenue faster and mitigate churn. Provides inspiration, motivation and guidance to employees and the sales force within the company. Provides guidance to various levels of Sales leaderships to ensure they maximize the expertise of their assigned Sales Support Rep to increase their team’s success, along with meeting their market goals. Interview, hire, and train the best talent for Sales Support while keeping existing employees up to date on current processes, policies, products, and systems by providing continuing education. Works with key stakeholders in all departments to understand how the activities of the Sales Organization impacts the company, and then develop best business practices to streamline process.
Required Qualifications:
- Minimum of 3 years of experience working in Telecommunications - CLEC or LEC.
- Prior leadership experience with direct reports.
- Previous experience working in sales support, customer service, or related role.
- High school diploma, GED, and/or higher education (i.e. - bachelor's degree, associate degree, etc.)
- Previous experience leading a team of 8 employees.
- Computer Literacy Skills: Dynamics, eSuite Solution, SharePoint, Microsoft Office Suite, CV Ticket, ArcGIS software by ESRI, AKIPS Bandwidth Utilization Portal, Ceridian Dayforce, Port Control, DASH Address Validation Tool, SiteOrigin WordPress, Multiple Third-Party CSR Portals, etc.
- Ability to learn quickly and be adaptable to work within multiple database applications and modules to monitor the quote workflow from signature to biller.
- Ability to manage multiple projects and escalations in a fast-paced environment.
- Must be a positive and engaged leader.
- The customer is the focal point of all decisions related to delivering products, services, and experiences to create customer satisfaction, loyalty, and advocacy.
- Ability to display a professional and polished demeanor and image when working with customers.
- Ability to work with all levels of leadership as well as internal departments to assist with managing escalations.
- Ability to meet with clients in person or virtually.
- Excellent communication skills (written and verbal)
Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.
Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:- Medical, dental, vision insurance
- Life insurance
- 401(k) match
- Tuition and gym reimbursements
- Vacation/PTO, paid holidays, floating holidays
- Volunteer days, parental leave
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. - 11 Days Ago
PT Team Leader Manager
- Vera Bradley Sales, LLC
-
Mebane, NC
PART_TIME
- YOUR ROLE As a Team Leader - Keyholder, you support store leadership to achieve sales goals, working alongside store associates and providing daily direction, communication and training. You motivate ...
- 4 Days Ago
Route Sales Support Driver
- Vestis
-
Greensboro, NC
FULL_TIME
- Overview: The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very co...
- 15 Days Ago
International Sales Support Specialist
- Confidential
-
Greensboro, NC
FULL_TIME
- Job Overview:We are seeking an International Sales Support Specialist to join our team. In this role, you will play a crucial role in supporting the company's sales efforts by interacting and growing ...
- 22 Days Ago
Sales Support Specialist
- Tencarva Machinery Company
-
Greensboro, NC
FULL_TIME
- DescriptionTencarva Machinery Company has continuously grown for the last 45 years with over 30 locations, mainly in the southeast US, and headquartered in Greensboro, NC. Tencarva is committed to our...
- 30 Days Ago
Direct Support Professional
- MORGAN SUPPORT SERVICES INC
-
Greensboro, NC
FULL_TIME
- Morgan Support Services is growing!!! Looking for qualified candidates interested in joining the expanding team of an industry leader! Direct Support Professional (DSP) position available to work with...
- 17 Days Ago
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0 Sales Support Manager jobs found in Greensboro, NC area
Outside Sales Executive
- Charter Industries
-
Greensboro, NC
- About us We are headquartered in Grand Rapids, Michigan, Charter Industries' 200 employees serve over 4,000 customers ac...
- 4/19/2024 12:00:00 AM
Personal Lines Account Manager - GDW
- Correll Insurance Group
-
Greensboro, NC
- Godwin Insurance Agency, a member of Correll Insurance Group has an immediate position for a full-time Personal Lines Ac...
- 4/19/2024 12:00:00 AM
Sales Engineer
- Honda Aircraft Company
-
Greensboro, NC
- General Summary: Provides support to the global sales team and dealer network by undertaking a broad and diverse set of ...
- 4/19/2024 12:00:00 AM
Vice President of Sales
- Vertical Supply Group
-
Greensboro, NC
- Job Description Job Description Location: Greensboro, NC, or Biddeford, ME or Remote Job Title: Vice President of Sales ...
- 4/19/2024 12:00:00 AM
Specialist, Sales - SupplySight (Greensborough, NC market)
- RS Hughes Company Inc
-
Greensboro, NC
- Job Description Job Description Imagine a company that recognizes excellence not only in the products it sells, but also...
- 4/19/2024 12:00:00 AM
Outside Sales Representative - Stairlift
- Leaf Home
-
Greensboro, NC
- Are you looking for a company with unlimited compensation opportunity, weekly pay, and advancement to management roles? ...
- 4/19/2024 12:00:00 AM
Personal Lines Account Manager - GDW
- Correll Insurance Group
-
Greensboro, NC
- Godwin Insurance Agency, a member of Correll Insurance Group has an immediate position for a full-time Personal Lines Ac...
- 4/18/2024 12:00:00 AM
Sales VP's, National Account Manager, and / or Regional Sales Managers
- Gha Technologies Inc
-
Greensboro, NC
- Financial Highlights Enjoy an Immediate Pay Raise! $2,500 First Week Training Pay for the first five training days. $500...
- 4/18/2024 12:00:00 AM
About Greensboro, North Carolina
Greensboro (/ˈɡriːnzbʌroʊ/ (listen); formerly Greensborough) is a city in the U.S. state of North Carolina. It is the 3rd-most populous city in North Carolina, the 68th-most populous city in the United States, and the county seat and largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. As of the 2010 census, the city population was 269,666, and in 2015 the estimated population was 285,342. Three major interstate highways (Interstate 40, Interstate 85, and Interstate 73) in the Piedmont region of central North Carolina were built to intersect at this city.
In ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Manager jobs
$107,217 to $146,106
Greensboro, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Sales Support Manager do?
Sales Support Manager in Provo, UT
You will provide support to sales representatives and respond to customer and prospect queries.
February 12, 2020
Sales Support Manager in Peoria, IL
To succeed in this position, you must be experienced in sales or retention leadership with a proven track record of outstanding sales and/or retention management performance.
February 10, 2020
Sales Support Manager in Lawrence, MA
We are seeking an Online Sales Support Manager to provide strategic and functional leadership from the point of sale through the first 60 days of the customer experience and during retention opportunities.
February 09, 2020