Sales Support Manager jobs in Lynchburg, VA
Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Sales Support Manager jobs
Manager, Enterprise Sales Support
- Segra
-
Charlottesville, VA
FULL_TIME
-
Segra is searching for a dynamic and experienced Manager, Enterprise Sales Support to work in one of our Segra offices (preferably). We are open to considering different U.S. based locations at the hiring manager’s discretion. Must be near a Segra office, as this will be a majority-office-based role not remote.
Role Overview:
Responsible for the direct management of the day-to-day operations, supporting the Enterprise Sales Division in all Markets. The Enterprise Support Groups consist of Pre-Sale and Post-Sale processes.
The Sales Support Manager creates and implements the strategic vision for Sales Support to partner with Sales to increase revenue and maintain a positive customer experience. This role is accountable for developing and executing Segra’s business tactics to recognize revenue faster and mitigate churn. Provides inspiration, motivation and guidance to employees and the sales force within the company. Provides guidance to various levels of Sales leaderships to ensure they maximize the expertise of their assigned Sales Support Rep to increase their team’s success, along with meeting their market goals. Interview, hire, and train the best talent for Sales Support while keeping existing employees up to date on current processes, policies, products, and systems by providing continuing education. Works with key stakeholders in all departments to understand how the activities of the Sales Organization impacts the company, and then develop best business practices to streamline process.
Required Qualifications:
- Minimum of 3 years of experience working in Telecommunications - CLEC or LEC.
- Prior leadership experience with direct reports.
- Previous experience working in sales support, customer service, or related role.
- High school diploma, GED, and/or higher education (i.e. - bachelor's degree, associate degree, etc.)
- Previous experience leading a team of 8 employees.
- Computer Literacy Skills: Dynamics, eSuite Solution, SharePoint, Microsoft Office Suite, CV Ticket, ArcGIS software by ESRI, AKIPS Bandwidth Utilization Portal, Ceridian Dayforce, Port Control, DASH Address Validation Tool, SiteOrigin WordPress, Multiple Third-Party CSR Portals, etc.
- Ability to learn quickly and be adaptable to work within multiple database applications and modules to monitor the quote workflow from signature to biller.
- Ability to manage multiple projects and escalations in a fast-paced environment.
- Must be a positive and engaged leader.
- The customer is the focal point of all decisions related to delivering products, services, and experiences to create customer satisfaction, loyalty, and advocacy.
- Ability to display a professional and polished demeanor and image when working with customers.
- Ability to work with all levels of leadership as well as internal departments to assist with managing escalations.
- Ability to meet with clients in person or virtually.
- Excellent communication skills (written and verbal)
Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.
Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:- Medical, dental, vision insurance
- Life insurance
- 401(k) match
- Tuition and gym reimbursements
- Vacation/PTO, paid holidays, floating holidays
- Volunteer days, parental leave
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. - 13 Days Ago
Manager, Enterprise Sales Support
- Segra
-
Waynesboro, VA
FULL_TIME
- Segra is searching for a dynamic and experienced Manager, Enterprise Sales Support to work in one of our Segra offices (preferably). We are open to considering different U.S. based locations at the hi...
- 13 Days Ago
Manager, Enterprise Sales Support
- Segra
-
Harrisonburg, VA
FULL_TIME
- Segra is searching for a dynamic and experienced Manager, Enterprise Sales Support to work in one of our Segra offices (preferably). We are open to considering different U.S. based locations at the hi...
- 13 Days Ago
Clinical Supervisor
- MAINSPRING MANAGER LLC
-
Lynchburg, VA
FULL_TIME
- Job Summary: The Clinical Supervisor provides leadership and supervision for all Primary Counselors and Group Facilitators. Responsibilities include: Meet regularly with counselors and other clinical ...
- 3 Days Ago
Sales Support Representative
- Ferguson Enterprises, LLC
-
Mount Crawford, VA
FULL_TIME
- Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,0...
- 1 Month Ago
Direct Support Professional
- Support Services Of Virginia
-
Danville, VA
FULL_TIME
- Support Services of Virginia is committed to coaching and supporting our team members as they strive to reach their professional and personal goals. Our commitment to our team members, positive work e...
- 6 Days Ago
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0 Sales Support Manager jobs found in Lynchburg, VA area
Territory Manager - Virginia South
- ZOLL Medical Corporation
-
Lynchburg, VA
- CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologie...
- 4/19/2024 12:00:00 AM
Sales Executive
- Xerox
-
Bedford, VA
- Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For m...
- 4/19/2024 12:00:00 AM
Sales Representative - Uniform
- Cintas Corporation
-
Bedford, VA
- Title: Sales Representative - Uniform Location: Bedford, VA, US, 24523 **Job Description** Cintas is seeking a Sales Rep...
- 4/18/2024 12:00:00 AM
LEAD SALES ASSOCIATE-FT
- Dollar General
-
Vinton, VA
- Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. W...
- 4/18/2024 12:00:00 AM
Account Executive
- Staffmark Group
-
Lynchburg, VA
- Staffmark is currently hiring an Account Executive specializing in identifying new business opportunities for our Lynchb...
- 4/17/2024 12:00:00 AM
Sales Associate
- Hot Topic, Inc.
-
Lynchburg, VA
- Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience ...
- 4/17/2024 12:00:00 AM
District Manager Multi-unit QSR
- Diamond Select, Inc
-
Providence, VA
- Job Description Job Description Diamond Select, Inc. is working with a NEW team at a strong Burger King franchisee to so...
- 4/16/2024 12:00:00 AM
LEAD SALES ASSOCIATE-FT
- Dollar General
-
VINTON, VA
- Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. W...
- 10/20/2022 12:00:00 AM
About Lynchburg, Virginia
Lynchburg is an independent city in the Commonwealth of Virginia in the United States. As of the 2010 census, the population was 75,568. The 2017 census estimates an increase to 81,000. Located in the foothills of the Blue Ridge Mountains along the banks of the James River, Lynchburg is known as the "City of Seven Hills" or the "Hill City". In the 1860s, Lynchburg was the only major city in Virginia that was not recaptured by the Union before the end of the American Civil War.
Lynchburg lies at the center of a wider metropolitan area close to the geographic center of Virginia. It is the fifth-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Manager jobs
$104,593 to $142,531
Lynchburg, Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Sales Support Manager do?
Sales Support Manager in Provo, UT
You will provide support to sales representatives and respond to customer and prospect queries.
February 12, 2020
Sales Support Manager in Peoria, IL
To succeed in this position, you must be experienced in sales or retention leadership with a proven track record of outstanding sales and/or retention management performance.
February 10, 2020
Sales Support Manager in Lawrence, MA
We are seeking an Online Sales Support Manager to provide strategic and functional leadership from the point of sale through the first 60 days of the customer experience and during retention opportunities.
February 09, 2020