Sales Support Representative, Sr. provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Being a Sales Support Representative, Sr. generates reports on sales targets, activity, and other related metrics. Coordinates customer and prospect meetings and events. Additionally, Sales Support Representative, Sr. prepares presentation materials and exhibits. Trains and supports the sales team on systems, processes, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or team leader. The Sales Support Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Sales Support Representative, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
- Conduct outbound calls to potential customers to promote and sell our software products
- Utilize telemarketing techniques to generate leads and set up appointments for the sales team
- Build and maintain relationships with existing customers through excellent customer service
- Understand customer needs and recommend appropriate software solutions
- Collaborate with the sales team to achieve sales targets and objectives
- Keep accurate records of customer interactions and sales activities in Salesforce
Experience:
- Proven experience in technical sales or inside sales, preferably in the technology industry
- Familiarity with Salesforce or other CRM software is a plus
- Strong market knowledge and understanding of software products
- Excellent communication skills, both verbal and written
- Ability to effectively engage customers through warm calling techniques
- Strong customer service skills with a focus on building long-term relationships
- Self-motivated and driven to meet or exceed sales targets
We offer competitive compensation and benefits packages, including:
- Base salary plus commission structure
- Health insurance coverage
- Paid time off and holidays
- Ongoing training and professional development opportunities
If you are a motivated individual with a passion for technology sales and providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic inside sales team!
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
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Work Location: In person