Sales Support Representative, Sr. provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Being a Sales Support Representative, Sr. generates reports on sales targets, activity, and other related metrics. Coordinates customer and prospect meetings and events. Additionally, Sales Support Representative, Sr. prepares presentation materials and exhibits. Trains and supports the sales team on systems, processes, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or team leader. The Sales Support Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Sales Support Representative, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Sales Support Representative
JOB TITLE: Sales support
JOB TYPE: Full time
LOCATION: West Chester, PA
Family owned, positive culture business with 36-year history providing claims handling services to the insurance industry (and related businesses). Position is in-office, with work from home 1-2 days/wk possible following completion of probationary hiring period
GENERAL JOB DESCRIPTION
Support position reporting directly and working with AVP Sales, position involves extensive use of Microsoft Business Suite (excellence in Excel a must), frequent customer contact, lead development, with training provided to potentially assume greater responsibilities and management role in the sales department.
DUTIES AND RESPONSIBILITIES
· Working with established accounts for reporting (monthly and as needed)
· Support for current accounts
· Development of new accounts, increased opportunities with existing partners
· Training new users (Powerpoint, other work aides)
· Webcast material drafting and presentation
· Management of lead database
· Troubleshooting on behalf of clients
· Some travel (client visits, trade shows)
QUALIFICIATIONS
· B.A. in marketing or related field preferred
· Background in insurance claims preferred
· Proficiency in all Microsoft Business Suite programs
· Excellent communication skills (in-person, phone and email)
KEY COMPETENCIES
· Communication skills
· Critical thinking skills
· Ability to promptly solve problems
· Sales skills
Job Type: Full-time
Benefits:
Schedule:
Travel requirement:
Ability to Relocate:
Work Location: In person
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