Sales Support Supervisor jobs in Bismarck, ND

Description

If you are looking for a great place to continue your career, let's talk!!

North American Trailer is a family-owned Minnesota based company with an opening for a Lead Working Supervisor at our Stanley, ND location. This position will handle the day-to-day supervision of shift operations and technicians and the complete repair and general maintenance of semi-trucks, trailers, as well as all other styles and sizes of tankers. We are looking for someone detail oriented, strong mechanical aptitude, and a strong work ethic.

SCHEDULE: 1st Shift, Monday - Friday, 7am- 5pm 

BENEFITS:

Industry leading pay and benefits, paid weekly, overtime opportunities, vacation rollover, $50,000 life insurance policy gifted to all FT employees, 401k with a company match, career advancement programs, awesome company events, HUGE tech referral bonuses, plus a $10,000 sign on bonus, and so much more!

The essential duties include:

· Provide leadership and direction to the technicians

· Evaluate technician’s skillset and provide training as needed.

· Assist technicians in locating parts / job related issues

· Related activities that promote the goals of the Organization.

· Determines vehicle condition by conducting inspections and diagnostic tests; identifying worn and damaged parts.

· Perform repair and customization work as assigned including routine maintenance, brake replacement/repair, suspension repair, electrical and pneumatic and hydraulic component troubleshooting and repair, trailer body repair including complete trailer rebuild.

· Track all parts and materials used in repairs or replacements.

· Ensure the final work product meets quality standards

· Maintain a safe and clean work area for customers and co-workers

· Expectations; Maintain 50% efficiency of billable hours in the shop.

Requirements

We'd love to have you as part of our team. The ideal candidate would have the following skills:

• Great work ethic
• Willingness to jump in and help/assist where needed.
• Technical aptitude with basic electric diagnostic / troubleshooting experience a plus
• Welding experience a plus
• Basic tool set and toolbox to start (assistance programs available)
• Ability to lift 50-100 lbs. occasionally and 10-50 lbs. frequently
• Good written and verbal communication skills
• Reliability and a dedication to be a hard worker
• Ability to work independently maintaining a safe, efficient, and friendly work environment.
• Repair and shop operation knowledge with a strong technical aptitude
• Strong communication skills – both verbally and written
• Ability to train technicians at varying levels of experience, skillset and learning styles
• Able to receive feedback on operations from peers, subordinates and manager and respond in a productive and constructive manner with a focus on solutions
• Strong problem-solving skills
• Excellent customer service skills
• Strong computer skills – knowledge of Karmak, a plus
• Exceptional organizational skills and ability to multitask
• Honesty and Respect

Most importantly, we are looking for someone who fits with our company values:

• Values People

• Gives people with strengths the opportunity to exercise them

• Doesn't treat lack of success as failure

• Is very affirming and brings out the best in others

• Values and gives high quality

• Works hard

• Sees opportunities and integrates with existing business

• Is a good communicator

• Is humble

• Assumes responsibility for actions and commitments

• Attends to details

• Attends to operations

• Is competitive

A little about who we are:

Founded in 1982, North American Trailer is a distributor of quality branded parts, complete heavy-duty truck and trailer service, tank trailer service, mobile service, emergency service and tank/trailer sales. We have a brand-new state of the art facility in Inver Grove Heights, MN. We specialize in the repair of medium and heavy duty (class 4-8) trucks, school buses, commercial buses and RVs We utilize the best computers and software to aid in the diagnostic and servicing of the equipment. North American Trailer is affiliated with Blaine Brothers, Inc. Offering 24-hour service, 365 days a year. Our mobile service team comes to our customers with their rolling garages to get them back on the road in a timely manner with the combined nine locations and 27 service trucks.

At North American Trailer our clients are treated with honesty and respect.

Our Vision:

To be respected because of our strong family values that we put into every job we do.

Our Mission:

Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve.

Please apply online at our website – NATrailer.com or through Indeed.

Military Friendly. Vets are encouraged to apply.

North American Trailer is an EEO/AA/Minorities/Women/Vet/Disability Employer.