Sales Support Supervisor jobs in Santa Fe, NM

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Operations Support Supervisor
  • North Central Regional Transit District
  • Taos, NM FULL_TIME
  • This is a full supervisory-level class that exercises independent judgment on diverse and specialized transit operations and transit service activities with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of staff and for providing technical support to management in a variety of areas. Performance of the work requires the use of independence, initiative, and discretion within established guidelines.
    • Plans, organizes, assigns, supervises, and reviews the work of staff in the Operations Division; trains staff in work procedures; evaluates employee performance, counsels employees, provides additional instruction and feedback, recommends additional training when needed, and effectively recommends initial disciplinary action; assists in selection and promotion.
    • Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
    • Monitors activities of the Operations Division work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
    • Answers questions and provides information to the public; investigates and responds to complaints and inquiries from customers; conducts customer/site inspections; opens/closes facility to allow employee access; issues oral and written instructions to staff on schedule changes, fares, policies, and related topics; recommends corrective actions to resolve issues.
    • Performs a variety of supervisory, administrative, reporting, tracking, and customer service tasks to fulfill daily transportation commitments and schedules; monitors services in-process and evaluates operational performance to ensure quality and customer satisfaction; troubleshoots and manages emergency situations; assesses best solution and utilizes most effective and efficient resources; prepares a variety of utilization, accident, rider usage, and related reports and logs. 
    • Evaluates staff on safety and security issues, defensive driving practices, customer relations, emergency management skills, and proper accident procedures and prevention techniques; conducts new hire orientation, training, and evaluation; facilitates annual refresher training programs.
    • Assists, monitors, and oversees staff with special re-routing due to road closures caused by weather, street construction, traffic accidents, or other issues impacting route functioning. 
    • Oversees and monitors the preparation of daily and weekly work schedules for dispatch and customer service staff; ensures adequate coverage of all bus routes; monitors staffing schedules and ensures drivers are available and assigned to vehicles; monitors performance in real time through Automatic Vehicle Location (AVL), two-way radio, or other remote system.
    • Performs field supervisory duties, including customer relations, on-time performance checks, ride checks, route evaluations, re-routing, bus stop and passenger shelter inspections, accident/incident investigations, and coaching and guidance. 
    • Prepares and submits bi-weekly payroll timesheets and related documents.
    • Serves as Dispatcher/Customer Service Representative as needed due to emergencies or staffing shortages.
    • Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems; reports discrepancies and/or unsafe conditions to appropriated personnel; and recommends and implements corrective actions. 
    • Maintains files, databases, and records; prepares a variety of written reports, memoranda, and correspondence; maintains staff files documenting performance appraisal reviews, commendations, training, incidents and accidents, informal coaching and guidance, written reprimands, and formal disciplinary actions.
    • Represents the District in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
    • Ensures staff observe and comply with all District and mandated safety rules, regulations, and protocols as well as all federal, state, and local laws, as well as District policies, procedures, and labor agreements.
    Education:
    • Equivalent to completion of the twelfth (12th) grade. 
    Experience:
    • Six (6) years of progressively responsible experience in people management skills and customer service work experience, two (2) years of which must have been in a position that involved the direct supervision of others.
  • 1 Month Ago

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Retail Sales and Store Support
  • Albertsons Companies
  • Aztec, NM PART_TIME
  • A Day in the Life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers...
  • 30 Days Ago

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Verizon Sales Consultant
  • Cellular Sales
  • Farmington, NM OTHER
  • Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $68000 – $122000 / year Are you determined to grow your job into a career, in a fast-paced thriving environment? C...
  • 17 Days Ago

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Verizon Sales Consultant
  • Cellular Sales
  • Santa Fe, NM OTHER
  • Cellular Sales Cellular Sales is Growing! **SIGN-ON BONUS, up to $1,500!** Average and High-End Sales Consultants earn $68000 – $122000 / year Are you determined to grow your job into a career, in a f...
  • 17 Days Ago

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Travel LPN / LVN - Long Term Care - $1,648 per week - Urgently Hiring
  • Healthcare Support
  • Santa Fe, NM FULL_TIME
  • Healthcare Support is seeking a LPN / LVN Long Term Care for a travel job in Santa Fe, New Mexico.Job Description & RequirementsSpecialty: Long Term CareDiscipline: LPN / LVNStart Date: 03/04/2024Dura...
  • 16 Days Ago

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Local Contract LPN / LVN - Long Term Care - $37-41 per hour - Urgently Hiring
  • Healthcare Support
  • Santa Fe, NM FULL_TIME
  • Healthcare Support is seeking a LPN / LVN Long Term Care for a local contract job in Santa Fe, New Mexico.Job Description & RequirementsSpecialty: Long Term CareDiscipline: LPN / LVNStart Date: 03/04/...
  • 16 Days Ago

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0 Sales Support Supervisor jobs found in Santa Fe, NM area

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Telephony Network Analyst
  • Marriott
  • Santa Fe, NM
  • Job Number24046859Job CategoryInformation TechnologyLocationCEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, Unit...
  • 4/24/2024 12:00:00 AM

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Creative Specialist II - REMOTE
  • Jacobs
  • Santa Fe, NM
  • Jacobs Creative Specialist II - REMOTE Santa Fe , New Mexico Apply Now We're invested in you and your success. Everythin...
  • 4/24/2024 12:00:00 AM

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Manager, Application Development and Maintenance - QA & QC
  • Cardinal Health
  • Santa Fe, NM
  • **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effe...
  • 4/23/2024 12:00:00 AM

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H&M Sales Associate
  • H&M Group
  • Santa Fe, NM
  • Company Description Job Description About the Role At H&M, as a Retail Sales Associate you will be advising our customer...
  • 4/22/2024 12:00:00 AM

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H&M Sales Associate
  • H&M
  • Santa Fe, NM
  • Company DescriptionJob Description About the Role At H&M, as a Retail Sales Associate you will be advising our customers...
  • 4/22/2024 12:00:00 AM

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Retail Associate
  • Goodwill Industries of New Mexico
  • Santa Fe, NM
  • Job Type Full-time Description Do you want more than just a job? You want to learn and grow and to give back to your com...
  • 4/22/2024 12:00:00 AM

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Retail Associate
  • Goodwill Industries of New Mexico
  • Espanola, NM
  • Job Type Full-time Description Do you want more than just a job? You want to learn and grow and to give back to your com...
  • 4/22/2024 12:00:00 AM

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Maintenance Associate - Hampton Inn & Suites #30806 - Los Alamos, NM
  • Denco Family
  • Los Alamos, NM
  • Job Details Job Location NM-Los Alamos-87544- Hampton Inn & Suites - #30806 - Los Alamos, NM Salary Range $15.00 - $16.5...
  • 4/21/2024 12:00:00 AM

Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County. This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Supervisor jobs
$83,608 to $118,340
Santa Fe, New Mexico area prices
were up 2.5% from a year ago