The Training Manager will work with Managers to create and implement training plans related to employee skills assessments in business operations, focusing on employee learning and retention. This position will work closely with the Operations Department to identify training needs and create strategic solutions for improving skills, knowledge, and performance.
- Maintain existing training programs; suggest enhancements and modifications designed to improve learning and retention, while meeting the changing needs of clients, the company, and the industry.
- Identify issues, operational changes, or industry developments that require additional knowledge or skills training and develop training programs to meet those needs.
- Devise new strategies for more effective and efficient training processes, tools, and techniques.
- Standardize, manage, and facilitate new hire orientation and the initial onboarding process; drive company values and initiatives through skills training activities.
- Establish and implement metrics to measure the effectiveness of training programs; monitor and report training data and statistics.
- Assist in the creation and enhancement of new and existing training content with a focus on skills training.
- Periodically monitor and evaluate training program’s effectiveness, success, and ROI and report findings to management.
- Maintain a keen understanding of training trends, developments, and best practices to include virtual learning systems.
- Work with Managers to identify areas where the training team can support operational needs with skills-based training content through various methods of delivery.
Job Requirements
- HS Diploma is required; Bachelor’s degree from an accredited college or university in Organizational Development, Industrial Psychology, or similar is preferred.
- Proven work experience as a Training Manager or equivalent position.
- 5 years of experience in the development and management of skills focused training programs.
- A proven track record of developing and maintaining effective training programs in various capacities throughout an organization.
- The ability to work independently while managing skills training functions for all PFS business functions.
- Excellent communication and management skills along with the ability to plan, multi-task, and manage time effectively.
- Strong writing and record keeping ability for reports and training manuals.
Physical Demands & Working Conditions
- This is a full-time, in-person/in-office position.
- Must have predictable and reliable attendance.
- The ability to remain alert and engaged.
- Must be able to remain in a stationary position during shift.
- Must be able to complete tasks in a noisy environment.
- Must be able to adhere to process protocol and to apply established protocols in a timely manner.
- Ability to follow policies and procedures.
- Ability to read, write, and interpret information.
- Move equipment and objects up to 50 pounds.
Primeritus is an Equal Opportunity employer and all qualified applicants will receive consideration to employment without regard to race, color, religion, gender, pregnancy, sexual orientation, national origin, age, or protected veteran or disability status.