Security Operations Center Manager jobs in Birmingham, AL

The West Physical Security Operations Center (WPSOC) Security Officer position ensures security of APC Corporate Headquarters, associated facilities, critical systems, equipment, operations, and persons. Operate multiple electronic security systems. Enforce company policies and criminal laws. Control access to company property, respond to requests for security services and alarms, coordinate the activities of public safety, medical, and other personnel during emergency situations. Direct and control vehicular and pedestrian traffic. Conduct preliminary investigation of security violations and prepare detailed reports. Assess current physical security, security systems, policies, post orders, and make recommendations for enhancements.

The successful candidate will be part of a well-trained security organization charged with ensuring safety of personnel and the security of the Bulk Electric System (BES) throughout the Southeast. The high security environment requires an elevated standard of mental and physical readiness in order to successfully deter and defeat the physical threats against both the BES and personnel at Southern Company and affiliate companies responsible for the critical operation of the system.

Armed security officers work in high security facilities requiring strict access control and elevated security procedures protecting the BES assets and personnel. This includes work for Southern Company’s Corporate Security Department in security operations centers, generating plants, and other work locations group for current and future NERC CIP related Physical Security Perimeters (PSPs). This position will perform intrusion alarm, video surveillance and access control monitoring and response to PSP events across the enterprise by participating as part of a team of 24 X 7 personnel that have been trained and/or are experienced in the NERC CIP Standards and compliance requirements.

Specifically, this position will staff the (WPSOC) as well as provide armed security protection to respective locations. They will also perform all the functions, to agreed levels, within it including video surveillance, intrusion alarm, access control and telephonic and radio systems, including the following:

• Monitors and responds to a variety of video surveillance, access control, and intrusion alarms at NERC CIP PSPs

• Determine response requirements and relative priorities of incidents/alarms, record responses in the appropriate format, conduct preliminary PSP alarm investigations, write concise and accurate incident reports as necessary, immediately report violations and handle access control issues

• Dispatch in accordance with established procedures and help coordinate situations with the WPSOC Supervisor

• Maintain relevant knowledge of policies, procedures, and strategies to promote compliance

• Maintain required internal certifications related to direct knowledge of NERC CIP Cyber Security Standards

• Administers and enforces policies and procedures

• Maintains computer-based security records

• Provides armed security service for Corporate Headquarters

• Control Access to Corporate Headquarters and other subsequent security post

The position will also help ensure that Southern Company’s NERC CIP Physical Security Program is consistent and coordinated with physical security organizations across Southern Company.

Job Description:

Alabama Power Company WPSOC Security Officers have the responsibility to protect Southern Company personnel, assets and interests throughout the Company’s footprint. This position employs armed physical security tactics, screenings, highly technical security event monitoring and security event response.

JOB REQUIREMENTS:

• Bachelor's/Associates degree preferred or an equivalent combination of education, training, and experience

• Training certification reflecting their knowledge of the business practices required by the industry standards

• Must be available to work shift work, holidays, overtime, during inclement weather, call out and able to work at designated Company location(s)

• Minimum 3 years law enforcement, military, private or industrial security preferred

• Must pass the following job prerequisites:

• Psychological Assessment, Drug Test, Annual Firearms Qualifications, and Internal Threat Program

• Must qualify for firearm use and re-qualify annually with the semi-auto pistol

• Must qualify for and obtain a valid state firearm permit and driver’s license

• Must be at least 21 years of age

Knowledge, Skills & Abilities

• Knowledge of Software House CCURE is preferred

• Knowledge of Avigilon Software is preferred

• Understanding of NERC CIP-006 and CIP-014 security standards is helpful.

• Have excellent oral and written communication skills.

• Superior computer skills, i.e. Microsoft Word, Excel, Microsoft Office, multiple functional computer formats (in-house), etc

• Ability to work and make decisions with minimal direct supervision within the prescribed policies and procedures

• Ability to respond to relatively complex technical inquires with regard to access application systems

• Ability to have technical proficiency with access application systems functioning at an operator level proficiency

• Ability to coordinate and liaison with Operating Company and Corporate Security groups

• Ability to evaluate and determine the appropriate action in response to PSP alarms

• Must be capable of using sound logic and reasoning to identify the alternative solutions, conclusions or approaches to problems

• Ability to deal effectively with a variety of individuals under highly stressful situations and perform various tasks simultaneously while working as a team

• Strong communication skills with the ability to build effective working relationships

• Ability to administer basic first aid/CPR

• Must be able to multi-task and perform computer data entry while callers are on the phone

• Ability to stay current with relevant technology

• Must demonstrate strong ethics and experience handling sensitive or confidential information

• Ability to learn and enforce policies and procedures

• Ability to direct & control vehicle and pedestrian traffic

• Ability to wear and maintain personal protection equipment

• Ability to perform physical activity, including but not limited to, running, walking, and lifting

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4961

Job Category: Security

Job Schedule: Full time

Company: Alabama Power