Security Operations Center Manager jobs in Surprise, AZ

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Security Operations Manager, Global Security Operations Center (GSOC)
  • Amazon
  • Goodyear, AZ FULL_TIME
  • DESCRIPTION

    The mission of Global Security Operations (GSO) is to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.

    The Security Operations Manager, Global Security Operations Center (GSOC), is responsible for managing a cross-functional team who supports Worldwide Operations. This is a highly collaborative and visible position that requires strong attention to detail, an inquisitive mindset and excellent communication skills. The role is accountable for ensuring performance Service Level Agreements (SLAs) are maintained, customer experience is optimal and the continuous development of a high performing team. The leader must also deal effectively with high levels of ambiguity and make response related decisions, sometimes with incomplete information, during high severity incidents.

    The candidate must have a proven record of effective leadership capabilities and demonstrate elevated judgment while operating under pressure. They must possess the ability to operate autonomously, use discretion when dealing with sensitive and critical information, and apply sound business principles to identify barriers and initiate actions to resolve. The candidate should possess a proven record of working across multiple organizations to resolve escalations where the problem and solutions, as well as risk strategy, may not be well defined.

    This position requires shift work that includes nights and weekends, this is a must and not negotiable. This role may include travel up to 25% of the year.

    A day in the life
    In this role, the successful candidate is responsible for oversight of a shift with direct reports. The candidate assists and mentors the team when mitigating crisis and incidents at global scale. This leadership role requires the employee to work on a shift; including nights and weekends based on the needs of the GSOC. Overall, the successful candidate leads and directs teams through incidents which impact worldwide operations to achieve optimal outcomes for our customers.



    About the team
    The Global Security Operations Center (GSOC) provides critical support and notification to global partners regarding incidents that have, or have the potential to impact, Life Safety, Operations, and/or the Amazon Brand. We are the central location for critical incident management supporting World Wide Amazon Stores (WWAS), as well as affiliate and retail businesses. We are looking for an agile, adaptive and detail-oriented leader to triage, escalate and manage response to global critical events.

    We are open to hiring candidates to work out of one of the following locations:

    Goodyear, AZ, USA

    BASIC QUALIFICATIONS

    • Bachelor’s degree or 5 years of experience in related field
    • 5 years of progressive people leadership experience and demonstrated skills delivering strategy and operations
    • 5 years of experience in Lean Six Sigma and/or other methodologies and tools for delivering continuous improvement strategy and initiatives; including needs assessment, scope definition, project planning and implementation
    • Knowledge of Workplace Violence, Emergency Response, Crisis Management, Resilience Methodologies, and Business Continuity practices

    PREFERRED QUALIFICATIONS

    • Experience leading people in a Security/Emergency Operations Center environment
    • Possession of any of the following certifications (or equivalent): Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Business Continuity Professional (CBCP), Project Management Professional (PMP), Member of Business Continuity Institute (MBCI), or Certified Emergency Manager (CEM)
    • Project Management experience
    • Ability to travel domestic/internationally
    • Strong verbal and written communication skills including ability to write clearly and succinctly for senior leadership
    • Proficiency in MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.
    • Experience in leading multidisciplinary teams in fast-paced operational environments

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  • Just Posted

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Part-Time: Transcend Security Operations Center (TSOC) Analyst
  • Transcend Security Solutions
  • Phoenix, AZ PART_TIME
  • Transcend Security is looking to hire a Transcend Security Operations Analysts. An extremely high-level of computer skills, customer service, oral and written communications skills and critical thinki...
  • 1 Month Ago

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Operations Manager
  • Langston Security & Integration
  • Peoria, AZ FULL_TIME
  • Are you an energetic and forward-thinking leader with the ability to accomplish objectives in a high-speed setting? Your search ends here! Langston Security & Integration is actively seeking a skilled...
  • 12 Days Ago

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Security Operations Center Officer - Flex
  • Allied Universal
  • Phoenix, AZ PART_TIME
  • Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workpl...
  • 20 Days Ago

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Security Guard - Fulfillment Center
  • GardaWorld Security Security Services US
  • Tolleson, AZ FULL_TIME
  • : GardaWorld – Security Services Security Guard – Now Hiring! Guard Card Required You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re hir...
  • Just Posted

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Security Officer - Distribution Center
  • GardaWorld Security Security Services US
  • Goodyear, AZ FULL_TIME
  • : GardaWorld – Security Services Security Officer – Now Hiring! Guard Card Required You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re h...
  • 6 Days Ago

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0 Security Operations Center Manager jobs found in Surprise, AZ area

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Security Engineer
  • Apex Systems
  • Phoenix, AZ
  • Job Title: Security Operations Engineer (2) - Cloud Security — (14233819) Location/Onsite/Remote: On-site 3x/ week: Phoe...
  • 4/25/2024 12:00:00 AM

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Director, Senior Security Partner (Remote US)
  • Experian
  • Phoenix, AZ
  • Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a...
  • 4/25/2024 12:00:00 AM

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Security Officer
  • Vet-Sec Protection Agency
  • Phoenix, AZ
  • Job Description Job Description Please note; this role reports to the greater Phoenix metro area! Company Overview: Loca...
  • 4/24/2024 12:00:00 AM

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Regional Loss Prevention Manager
  • Tillys
  • Phoenix, AZ
  • WHO WE ARE: We are a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, ...
  • 4/23/2024 12:00:00 AM

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Unarmed Security Guard (East Valley)
  • ARIZONA OFF DUTY SPECIALISTS, LLC
  • Phoenix, AZ
  • Job Description Job Description Arizona Off-Duty Specialists is an Arizona veteran-owned security guard agency providing...
  • 4/23/2024 12:00:00 AM

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Airport Security Officer- $19.00 per hour
  • Covenant Aviation Security
  • Phoenix, AZ
  • Job Description Job Description Immediate openings for Full Time and Part Time Security Officers $500 Sign on Bonus Esse...
  • 4/23/2024 12:00:00 AM

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Overnight Patrol Officer
  • Secureone Security Services
  • Surprise, AZ
  • Secureone Security Services is seeking a vigilant full-time Patrol Officer to join our team. Can you manage driving betw...
  • 4/22/2024 12:00:00 AM

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Police Officer (Lateral)
  • City of Buckeye, AZ
  • Buckeye, AZ
  • Salary : $66,580.80 - $96,595.20 Annually Location : Buckeye, AZ Job Type: Full-Time, Regular Job Number: 01358 Departme...
  • 4/21/2024 12:00:00 AM

Surprise is a city in Maricopa County, in the U.S. state of Arizona. The population was 30,848 at the 2000 census; however, rapid expansion has boosted the city's population to 117,517 at the 2010 census, an increase of 281%. As such, it is the second-fastest-expanding municipality in the greater Phoenix metropolitan area (after Gilbert) and, between 1990 and 2000, it was the sixth-fastest-expanding place among all cities and towns in Arizona. Census estimates in 2017 continue this accelerated growth pattern, with the population now estimated at 134,085. The city has a 10,562-square-foot (981....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Security Operations Center Manager jobs
$113,266 to $149,912
Surprise, Arizona area prices
were up 2.2% from a year ago

Security Operations Center Manager
Provides timely and accurate information on emerging threats, risks, and life, safety and security incidents to the EHS/Security Director and Business Units, so informed decisions can be made to protect company personnel, assets, reputation and business operations.
August 24, 2022
Demonstrated operational experience as a cyber security analyst or engineer handling and coordinating cybersecurity incidents and response in critical environments, and/or equivalent knowledge in areas such as technical incident handling and analysis, intrusion detection, log analysis, penetration testing, and vulnerability management.
January 20, 2023
Manages a diverse internal customer (lines of business and strategically aligned businesses) portfolio and range of intelligence service requests, while upholding impeccable qualitative standards and consistently meet strict deadlines.
February 14, 2023
Leads incident response operations alongside network operations and works with the Security Team to implement mitigation changes to further strengthen system defenses.
March 08, 2023
Develop a program for maintenance and troubleshooting of software systems with a focus on preventative maintenance and early detection of potential issues and assist in identifying new technologies and upgrades for existing systems.
March 14, 2023
Monitor and review event indications, warnings, and system logs and notify the applicable stakeholders in accordance with service level agreements and SOPs.
March 27, 2023