Select Customer Relationship Manager jobs in District of Columbia

Select Customer Relationship Manager develops and expands a retail customer base of affluent customers. Provides services and educates customers about additional financial offerings to generate interest and identify investment and cross-sales opportunities. Being a Select Customer Relationship Manager presents new products or services that may enhance the bank's relationship with the client or fulfill the client's short- and long-term financial needs. Meets all sales and service quality standards and goals. Additionally, Select Customer Relationship Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Requires Series 7 license. The Select Customer Relationship Manager gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Select Customer Relationship Manager typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Relationship Manager
  • CACI
  • Washington, DC FULL_TIME
  • Customer Relationship Manager

    Job Category: Information Technology

    Time Type: Full time

    Minimum Clearance Required to Start: TS/SCI

    Employee Type: Regular

    Percentage of Travel Required: Up to 25%

    Type of Travel: Outside Continental US

    CACI hiring a Customer Relationship Manager to work with our Department of State customer!

    More About the Role:

    The Customer Relationship Manager contributes to the leadership team of the business they partner with by actively collaborating with key stakeholders to promote Department of State’s (DoS) information technology policies and mandates as well as ensures that the program is able to recognize and optimize such policies and capabilities to achieve its mission. You will establish communication processes and channels with IT service providers, advocates for cybersecurity awareness, and provides creative and innovative solutions while working closely with all partners to ensure that DoS’s mission is realized and optimized.

    The Customer Relationship Manager will be responsible for driving the following initiatives:

    • Develop and maintain privileged relationships with each supported site to understand local initiatives and explore opportunities for growth.  

    • Lead and drive transformation, growth, and optimization strategies for DoS stakeholders

    • Foster professional relationships with DoS stakeholders to help them follow best practices and optimize use of enterprise technologies and services.

    • Identify opportunities to upgrade or provide additional products/services so that they meet Government’s needs effectively

    • Manage relationships with IT vendors to ensure solutions and services comply with the Group’s IT guidelines.  

    • Establish Key Performance Indicators to track stakeholders’ satisfaction with DoS portfolio of services and be ready to address areas in need of improvement.  

    • Identify and communicate how DoS solutions and services (governance, infrastructure, network provisioning and support) can help supported the program to achieve short and long-term goals.  

    • Anticipate the direction of the business and recommend solutions to support desired future state.  

    • Advise on options, costs, risks, and benefits of solutions

    • Manage change control and develop clear and concise communications regarding impact.  

    • Manage escalation of IT support requests to ensure timely response.  

    • Provide direction and monitor performance.

    • Lead innovation by defining & implementing engagement methodologies and best practices in the continuous pursuit of operational excellence and process enhancement.

    • Advise and assist customers regarding the technical scope of the contract

    • Provide accurate, thorough and timely reporting information

    • Resolve issues related to Task Order performance under the contract

    • Attend meetings and conferences as necessary

    • Manage task accomplishment across multiple functional areas

    You’ll Bring These Qualifications:

    • Bachelor’s Degree Required, preferred degree in Information Systems, Information Technology, Business, Finance, or related field.

    • 8 years’ experience in Information Technology, IT Risk Management, Technology Governance, or directly related experience.

    • 6 years’ business relationship management and/or program management with  IT infrastructure, IT processes, and/or business processes. 

    • An active TS/SCI clearance

    • Strong leadership and effective interpersonal and communication experience interacting with all levels of the organization in the context of strategy, technology, and/or risk programs.

    • Ability to clearly express technical and business concepts

    • Excellent Project Management skills

    • Strong understanding of Cybersecurity trends

    • Strong understanding of Networks and trends

    These Qualifications Would be Nice to Have:

    • Experience with service delivery, infrastructure, and operations

    • Undergraduate degree and 8 years of direct Government contracting experience at Department of State task/project management level

    • Master’s degree preferred

    • Knowledge of Department of State, Diplomatic Security (DOS/DS) mission, programs and relationships sufficient to provide a broad range of program management services

    • Experience supporting or working with DOS/DS

    • Proficient in Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook) and database programs to track office reporting

    • Project Management Professional (PMP) certification




    What We Can Offer You:

    - We’ve been named a Best Place to Work by the Washington Post.

    - Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

    - We offer competitive benefits and learning and development opportunities.

    - We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

    - For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

     

    Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
  • 18 Days Ago

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Manager, Strategy & Transformation
  • Customer Value Partners, Inc
  • Washington, DC FULL_TIME
  • Overview CVP is seeking a Manager to support Federal Health clients with Strategy and Transformation initiatives. The Manager leads the planning and implementation of major organizational transformati...
  • 1 Month Ago

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Senior Project Manager, Healthcare Consulting
  • Customer Value Partners, Inc
  • Washington, DC FULL_TIME
  • Overview CVP is seeking a a highly skilled and experienced Senior Project Manager in Healthcare Management Consulting with a nursing or similar healthcare delivery background and expertise in project ...
  • 1 Month Ago

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IT Customer Relationship Manager at Richmond VA
  • vTech Solution
  • Washington, DC FULL_TIME
  • vTech Solution Inc is hiring IT Customer Relationship Manager at Richmond, VA 23219About us: https://www.vtechsolution.com/Job Duration: 02 Months Both Web Cam and In Person Interview**local candidate...
  • 9 Days Ago

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Associate Relationship Manager
  • HSBC
  • Washington, DC FULL_TIME
  • Job description Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opport...
  • 2 Days Ago

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Associate Client Relationship Manager
  • Freeman Company
  • Washington, DC FULL_TIME
  • About Us Freeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network ...
  • 6 Days Ago

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Customer Service Manager
  • 19th Ave Store (19th Ave & Union Hills)
  • Phoenix, AZ
  • 18631 N. 19th Ave Phoenix Arizona, 85027, +1 (602) 2163926 Position Description: Responsible for the oversight, leadersh...
  • 4/9/2024 12:00:00 AM

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Customer Service Manager
  • Experis
  • South Brunswick Township, NJ
  • Our client, a Plastics manufacturer, is seeking a Customer Service Manager to join their growing team in Dayton, NJ! Day...
  • 4/9/2024 12:00:00 AM

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Customer Service Manager
  • Melrose Store (W. Indian School Rd. & S. 7th Ave)
  • Phoenix, AZ
  • 725 W. Indian School Phoenix Arizona, 85013, +1 (602) 2163911 Position Description: Responsible for the oversight, leade...
  • 4/9/2024 12:00:00 AM

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Customer Service Manager
  • Metro Store (35th Ave & Peoria)
  • Phoenix, AZ
  • 3514 W Peoria Ave Phoenix Arizona, 85029, +1 (602) 6981925 Starting Pay: $17/Hr Position Description: Responsible for th...
  • 4/4/2024 12:00:00 AM

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Customer Service Manager
  • South Mountain Store (19th Ave & Baseline)
  • Phoenix, AZ
  • 1980 W Baseline Rd Phoenix Arizona, 85041, +1 (602) 2163901 Pay Offered: $17/hr., Position Description: Responsible for ...
  • 4/4/2024 12:00:00 AM

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Customer Service Manager
  • Dunlap2 Store (I-17 & Dunlap)
  • Phoenix, AZ
  • 9201 N. 29th Ave Phoenix Arizona, 85051, +1 (602) 2163927 Starting Pay: $17/ Hr Position Description: Responsible for th...
  • 3/28/2024 12:00:00 AM

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Customer Service Manager
  • Palisades Store (Ftn Hills & Palisades)
  • Fountain Hills, AZ
  • 13757 N Fountain Hills Blvd Fountain Hills Arizona, 85268, +1 (480) 8165002 Position Description: Responsible for the ov...
  • 3/26/2024 12:00:00 AM

6
Customer Service Manager
  • 67th Ave Store (67th Ave & Peoria)
  • Peoria, AZ
  • 6750 W Peoria Ave Peoria Arizona, 85345, +1 (602) 6981922 Starting Pay: $17/Hr Position Description: Responsible for the...
  • 3/25/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Select Customer Relationship Manager jobs
$88,320 to $125,891