Service Administrator jobs in Richmond, KY

MAC Metal Sales is looking for an energetic, detail-oriented full-time Customer Service to complement our existing sales team. This position would be Monday-Friday, 8AM-5PM work schedule. With growth comes progressive career opportunities. Apply in person at 1650 West HWY 80 Somerset, KY.

What we are looking for:

· Candidate must have excellent written and verbal communication skills.

· Have basic knowledge of Microsoft suites including word and excel.

· Upbeat personality and ability to interface with our customers in a fast efficient manner.

· Neat and clean appearance.

· Must have a great work ethic.

Duties:

- Provide exceptional customer service to clients

- Assist customers with inquiries, concerns, and complaints in a professional and timely manner

- Upsell products and services to customers when appropriate

- Communicate effectively

- Analyze customer needs and recommend suitable solutions

- Maintain accurate records of customer interactions and transactions

- Follow company policies and procedures for handling customer inquiries and issues

- Collaborate with other team members to ensure customer satisfaction

Skills:

- Excellent communication skills

- Strong phone etiquette with the ability to handle difficult or irate customers professionally

- Sales experience is a plus

- Ability to analyze customer needs and provide appropriate solutions

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. MAC is an EOE!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Somerset, KY 42503: Relocate before starting work (Required)

Work Location: In person