Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Who We Are:
Gerald Group, a major global commodities trader, is seeking a Traffic/Logistics Coordinator to facilitate the physical movement, custody and contractual obligations concerning the metal traded across our North American business. The Traffic/Logistics Coordinator will work externally across several layers of the commodity supply chain to execute tasks with customers, logistics companies, and warehousers to ensure the timely and cost-efficient execution of physical metals trades, as well as liaise internally across departments as needed to adhere to reporting structures in place.
Responsibilities:
Requirements:
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