Service desk Lead jobs in New York, NY

200 Service desk Lead jobs found in New York, NY area

Help Desk Analyst
  • ettain group
  • New York, NY
  • S., providing best in class customer service. This position requires a dedicated, reliable ... with both service desk and on-stie desktop support experience * Comprehensive knowledge of ...
  • 20 hours ago

Information Technology System Engineer
  • Bowman Williams
  • New York, NY
  • ... Team Lead to join a Managed & Cloud Services Provider that provides comprehensive Managed IT Services that include IT Support, Cloud Solutions, Cybersecurity, Help Desk Support, and Technology ...
  • 20 hours ago

Risk and Controls Analyst/Manager
  • Citi
  • New York, NY
  • Overview The Markets and Securities Services (MSS) business continues to enhance the In-Business ... Booking Controls focus on what is booked where, and why - ensuring adherence to business, desk and ...
  • yesterday

Center Manager
  • European Wax Center/EWC Growth
  • Scarsdale, NY
  • Through the services, process, products and customer experience delivered by a team of experts ... Ensures all areas of the Center, including storage room and desk are neat, clean, organized and ...
  • yesterday

  • NY RE Services
  • Great Neck, NY
  • FRONT DESK RECEPTIONIST needed to join our team on Long Island! As an established real estate owner ... lead to great opportunity! Candidates must be self-driven, reliable, willing to learn and be ...
  • 2 days ago

General Manager
  • Renaissance Harlem
  • New York, NY
  • All property associates, vendors, consultants, service providers Purpose for the Position: To ... Train front desk staff to successfully perform selling techniques and procedures for current ...
  • 4 days ago

Desktop Engineers ( Level-2 and Level-3 technical support )
  • NSD International, Inc.
  • Jersey City, NJ
  • May lead the development of information technology and infrastructure projects. Installing ... This includes the following activities Consulting with the Service Desk on support calls. Able to ...
  • 5 days ago

Helpdesk Technician
  • R Systems, Inc.
  • New York, NY
  • Acts as primary contact for all customers serviced by the IT Help Desk. Provides support to ... Researches, resolves and documents customer calls that require follow-up. Perform in technical lead ...
  • 6 days ago

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Service desk Lead jobs
$56,555 to $80,845
New York, New York area prices
were up 1.6% from a year ago

Service desk Lead
Support Information Technology and Security in ISO 27001 related practices to ensure the security and protection of university assets and data.
March 25, 2020
Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems and articulate complex technological information to a diverse user clientele with varying levels of technical sophistication.
June 10, 2020
Create work schedules, update the front end voicemail when necessary, complete the daily attendance and shift handoff reports, and provide ideas for improvement in daily operations of the client Service Center.
June 29, 2020
Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
July 08, 2020
Develops and maintains software configuration management tools to support configuration identification, control, reporting, and delivery of both internally developed software and externally purchased commercial-off the-shelf (COTS) software products.
July 22, 2020
Assist service desk analysts in providing first line support when workloads are high, or where additional experience is required.
August 19, 2020
Act as the lead owner for implementing and progressing Continuous Service Improvement (CSI) and managing CSI activities to ensure appropriate Service improvement results.
August 31, 2020
Leads in ticket processes and provides coaching for other Technicians when workflow deficiencies are identified.
September 11, 2020
Provide subject matter expertise in all areas of Service Desk Delivery and knowledge sharing/training of all technical solutions and processes employed in the EITSD enterprise environment.
October 12, 2020
Attend new client on-boarding meetings as representative of Service Desk.
October 15, 2020