Service Management Analyst jobs in the United States

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Management Analyst
  • Indian Health Service
  • Oklahoma, OK FULL_TIME
  • Summary

    This position serves as the Reasonable Accommodation and Anti-Harassment Coordinator for the IHS Southeast Region, EEO Department, located in Oklahoma City, OK. The purpose of this position is to perform as a principal advisor providing expert advice, consultant services, and support on all related matters while ensuring compliance with relevant established policies. This position reports to the Equal Employment Manager.

    Learn more about this agency

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    Duties

    • Manages all requests for reasonable accommodation as outlined in the Agency's Reasonable Accommodation Policy.
    • Develops internal operating procedures; resolves functional conflicts and internal problems; and recommends new approaches as necessary.
    • Plans and coordinates reasonable accommodation and anti-harrassment training programs for the Southeast Region (Albuquerque, Nashville, and Oklahoma City Areas).
    • Responsible for reviewing allegations of harassment as reported from employees or other individuals that the IHS Anti-Harassment policy covers.
    • Responsible for conducting interviews relating to allegations of violations of IHS policy.

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    Requirements

    Conditions of Employment

    Selectee may be subject to a probationary period

    U.S. Citizenship is required

    Selective Service Registration is required for males born after 12/31/1959, www.sss.gov

    This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

    Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities.

    COVID-19 vaccination is required for all selectees prior to entrance on duty.

    Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

    You will need to set up direct deposit so we can pay you.

    Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

    Qualifications

    To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    Minimum Qualifications

    GS-11: Applicant(s) must meet one of the following minimum requirements to meet the GS-11 level:

    • Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-09 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience reviewing analytical studies and evaluations using qualitative and quantitative methods to analyze functions and work processes; Experience preparing reports, correspondence, and recommendations to meet reporting deadlines; Experience managing performance dashboards, progress reports, consolidating responses or work products from multiple managers/staff; Experience managing Reasonable Accommodation and Anti-Harassment per regulation; OR
    • A Ph.D. or equivalent doctoral degree or 3 full years (54 semester hours) of progressively higher-level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to do the work or LL.M., if related; OR
    • Combination of education and experience that when fully combined meets the minimum qualifications for this position.

    GS-12: Applicant(s) must meet the following minimum requirement to meet the GS-12 level:

    • Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience performing analytical studies and evaluations using qualitative and quantitative methods to examine managerial and administrative operations to measure effectiveness and efficiency of program activities; Experience performing correspondence management functions to draft, review and incorporate stakeholder feedback in the development of routine policies, guidelines, instructions, and procedures for administrative and management requirements; Experience planning activities and managing projects including development of business plans, resource allocation, long and short-range goal planning, and/or Reasonable Accommodation and Anti-Harassment management based on regulation.

    You must meet all qualification requirements within 30 days of the closing date of the announcement.

    Education

    This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

    Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

    If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

    Additional information

    Per IHS policy (SGM 21-04) IHS selectees to positions located in Federally operated hospitals, health centers, and clinics must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing for COVID-19 will be required. Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions on how to submit your vaccination documentation or how to request a medical or religious exemption, if needed.

    Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

    Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

    This position has promotion potential to the GS-12 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

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    • Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    Oklahoma Area Indian Health Service

    701 Market Drive

    Oklahoma City, OK 73114

    US
  • 29 Days Ago

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SAM 15
  • Service Desk Analyst
  • Lansing, MI FULL_TIME
  • Salary $42.89 - $61.70 Hourly Location Lansing, MI Job Type Permanent Full Time Remote Employment Flexible/Hybrid Job Number 0801-24-22-103 Department Technology, Management and Budget Opening Date 08...
  • 2 Months Ago

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Supplier Management Analyst
  • Health Care Service Corp.
  • Illinois, IL FULL_TIME
  • At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling c...
  • 2 Days Ago

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Management and Program Analyst
  • National Park Service
  • Moose, WY FULL_TIME
  • SummaryThis position is located in Grand Teton National Park, within the Division of Business & Administration.Open to the first 50 applicants or until 09/23/2024 whichever comes first. All applicatio...
  • 27 Days Ago

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Management and Program Analyst
  • National Park Service
  • Harpers Ferry, WV FULL_TIME
  • SummaryThis position is located in Harpers Ferry Center. While supporting the Director of Harpers Ferry Center, the incumbent will provide direct support as the Management and Program Analyst.Open to ...
  • 4 Days Ago

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Lead Management and Program Analyst
  • US Internal Revenue Service
  • Chamblee, GA FULL_TIME
  • Duties WHAT IS THE TAXPAYER SERVICES (TS)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following ...
  • 1 Month Ago

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Management Analyst
  • Na Ali'i Consulting & Sales, LLC.
  • Washington, DC
  • Overview: Nakupuna Solutions is looking for a Management Analyst to support the Bureau of Global Health Security and Dip...
  • 11/4/2024 12:00:00 AM

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Case Management Analyst
  • Swingtech
  • Springfield, VA
  • Ability to obtain a Security Clearance a must About Swingtech Consulting, Inc. Swingtech Consulting, Inc. provides techn...
  • 11/4/2024 12:00:00 AM

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Document Management Analyst
  • ARK Solutions, Inc.
  • Washington, DC
  • CLIENT: Federal Position : Document Management Analyst Long term Contract until 2027 Washington, DC (Hybrid) Education: ...
  • 11/3/2024 12:00:00 AM

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Management Analyst
  • MELE Associates, Inc.
  • Washington, DC
  • Job Description Job Description MELE Associates, Inc. is seeking to add an experienced Management Analyst to our Nationa...
  • 11/2/2024 12:00:00 AM

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Management Analyst
  • Metrics LLC
  • Washington, DC
  • Job Description Job Description Metrics LLC is seeking a highly skilled Management Analyst as we compete for an opportun...
  • 11/2/2024 12:00:00 AM

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Management Analyst
  • BryceTech
  • Washington, DC
  • Company Description BryceTech has partnered with technology and R&D clients to deliver mission and business success for ...
  • 11/1/2024 12:00:00 AM

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Journeyman Management Analyst
  • Leidos
  • Arlington, VA
  • Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are de...
  • 10/10/2024 12:00:00 AM

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Inventory Management Analyst
  • Leidos
  • Arlington, VA
  • Description Looking for an opportunity to make an impact? Leidos is a FORTUNE 500 company bringing a mix of innovative t...
  • 9/25/2024 12:00:00 AM

Income Estimation for Service Management Analyst jobs
$92,985 to $119,205

Career Path for Service Management Analyst