Shipping Coordinator jobs in New Bedford, MA

KCD Software has an immediate job opening for a dependable and ambitious employee looking to join our growing Team. Located in Cataumet, MA, this position is a part-time opportunity for 4-5 hours per day, Mon-Friday (20-25 hours per week). As a Shipping Department Coordinator, you will work closely with our Sales Department and our customers. Our current Shipping Coordinator is being promoted within the company and will be on hand to help train for this position.

Founded in 1983, KCD Software is an award-winning, family-owned manufacturer of custom software designed to facilitate woodworkers, designers, builders and renovators of cabinetry and closets. Our goal is to make a dependable software that is easy and intuitive to use. KCD Software is here to help bring technology into a time-honored craft to ensure customers are making the most out of their design to manufacturing process.

Job Summary:

The Shipping Coordinator will oversee all aspects of the shipping and receiving of company products and the tracking and updating of customer orders and product key information. This position is mostly administrative with 4-5, 1 lb packages being shipped per day.

Our values: Community, Accountability, Authenticity, Value, and Growth

Key Details:

• Office located in Bourne, MA

• Flexible part time schedule between the hours of 8 am – 5 pm, Monday – Friday

• Compensation starting at $17/hr based on experience - plus generous quarterly

bonuses based on company profit

• This position works out of our office daily (Potential for internal advancement)

General Duties/Responsibilities:

• Carefully and accurately maintaining shipping records with customer and product information.

• Processing outgoing shipments – verifying product information and packaging appropriately

• Processing incoming shipments and returns from customers – verifying product IDs against database information

• Processing orders online for customers and updating customer database

• Responding to customer inquiries regarding product shipments

• Assisting Sales and Tech Support Department employees with shipping questions and tracking information

• Investigating and verifying customer account questions and product levels

• Communicating any discrepancies to management

• Maintaining customer and product information in database

• Develops and maintains positive relationships with existing and potential clients.

• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Effective Problem-Solving Skills

• Ability to Grow and Learn with a positive / Can Do Attitude.

• Proficient with Microsoft Office Suite or related software.

Benefits Include:

• Paid Time Off & Paid Holidays

• Weekly Paychecks with Direct Deposit

• BCBS Health Insurance (Required 30 hours per week, 1 month waiting period)

• BCBS Dental and Vision Insurance (Required 30 hours per week, 1 month waiting period)

• 401k Retirement (1 year waiting period, required 20 hours per week)

• Office Support Dog

• Personal Coverage through Aflac

• Work/Life Balance

• Wellness Incentives

Education and Experience:

• Associate’s Degree or administrative experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Repetitive small movements using a mouse, keyboard, and headset

• Must be able to lift 15 pounds at times.

KCD Software is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, marital status, gender, sexual orientation, national origin, genetics, non-disqualifying disability, veteran status, or other nonmerit factors.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: In person