Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Do you thrive in a fast-paced environment and enjoy leading a team? Are you passionate about the gaming industry and ensuring exceptional customer service? If so, then this Slot Shift Supervisor position is the perfect opportunity for you! Apply now!
The Slot Shift Supervisor provides excellent customer service while maintaining clean and functional gaming areas. They supervise the Slot Staff and ensure all policies and procedures are followed in both in the Slot Cage and on the casino floor. They are responsible for verifying large currency transactions, processing, and paying out jackpots and maintaining the required paperwork to be in compliance with our Internal Controls. They also investigate lost and found tickets, handle customer disputes and perform all opening and closing procedures in both the Slot Cage and Sportsbook areas.
Slot Supervisors are also able to perform all duties of a Slot Cashier and Attendant when and if necessary.
*Native American hiring preference for qualified candidates.
ESSENTIAL FUNCTIONS
QUALIFICATIONS
Why work for 7 Cedars?
Located on the scenic Olympic Peninsula, resort properties include 7 Cedars Casino Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Our goal is to achieve success by delivering a fun, friendly, and personable experience, The 7 Cedars Resort Experience, to everyone!
We strive to provide a competitive and comprehensive benefits package for our employees. Full-time employees are eligible for health insurance (medical/dental/vision), paid vacation and sick time, 6 paid holidays plus 1 floating holiday, employer paid life insurance, wellness reimbursement programs, a shared leave program, and more!
All 7 Cedars employees enjoy free access to our employee assistance program, resort and local discounts including 50 cents/gallon off on fuel, 50% employee meals while on the clock and 20% otherwise, free golf, and the list goes on and on! All employees also have the option to join our 401K plan with no waiting period and a 4% company match, enroll in supplemental insurance, and have free access to a Merrill Lynch financial advisor.