Slot Technician Supervisor jobs in the United States

POSITION SUMMARY

The employee in this position is responsible for providing superior service to both internal and external guests. The Slot Tech Supervisor will be responsible for the successful operation and performance of the Slot Technicians and the casino gaming floor.

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive. Other reasonable duties may be assigned.

• Provides exceptional guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members.
• Responsible for developing and maintaining positive guest relations and ensure the safety and security of all guests.
• Responsible to the Slot Tech Manager for successful performance of assigned duties.
• Responsible for the supervision and performance of the Slot Technicians.
• Creates and maintains required documentation of slot moves, maintenance and repair logs, and purchase orders and requisitions for slot machine parts and supplies.
• Responsible for the training of Slot Technicians and assistance when needed in troubleshooting various slot machine malfunctions. Delegates authority and assigns responsibilities, creates weekly schedules.
• Responsible for reviewing reports and statistical data for malfunctions or other problems, implementing appropriate maintenance and repair lists.
• Responsible for the development of the existing staff, also responsible for interviews, hiring, coaching, discipline and evaluation of employees.
• Handles guest relations and minor guest disputes.
• Creating a clean, safe, friendly, and fun atmosphere for all guests and employees.
• Completing all company-required training within designated time frames.
• Other duties as assigned.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) 6% Match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Professional development assistance
• Tools provided
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

Work Location: In person