SOC Operator jobs in Hartford, CT

Technology $74,400.00 - $122,800.00 1 Travelers has an open position for an incident responder and network security monitoring analyst in a 24x7x365 Security Operations Center (SOC). Responsibilities will include, but not be limited to network security analysis, monitoring and incident response.

Security Analysts work with and learn from experienced security team leaders and use the latest technology to detect, analyze and limit intrusions and security events. Candidates must be willing to work in a 24x7x365 SOC environment, demonstrate intuitive problem-solving skills and be prepared to work evening and late night schedules.

The SOC Analyst will work collaboratively to detect and respond to information security incidents, maintain and follow procedures for security event alerting, and participate in security investigations. The SOC Analyst will perform tasks including monitoring, research, classification, and analysis of security events that occur on the network or endpoint. The SOC Analyst should have familiarity with the principles of network and endpoint security, current threat and attack trends, and have a working knowledge of security principles such as defense in depth.

The SOC Analyst must be competent to work at a high technical level and be capable of identifying threats, and threat vectors that cause security events.

• Support security monitoring and incident response functions across network, endpoint, and cloud.
• Maintain records of security monitoring and incident response activities, utilizing case management and ticketing technologies.
• Monitor and analyze Cybersecurity control platforms and Security Information and Event Management (SIEM) platform to identify anomalies and/or issues for remediation.
• Recognize potential intrusion attempts and compromises thorough reviews and analysis of relevant event detail and investigation.
• Evaluate/deconstruct suspicious content (e.g., obfuscated code) through open-source and vendor provided tools.
• Develop and perform threat hunts based upon existing Security Information Event Management (SIEM) alerts.
• Communicate to internal constituents regarding alert activity and investigation details relevant to Travelers network infrastructure, applications, operating systems, and environments.
• Prepare briefings and/or reports of analysis performed, methodologies utilized, and outcomes.
• Create and maintain standard operating procedures, runbooks/playbooks, and other similar documentation.
• Perform end-of-shift hand-offs and create documentation for knowledge transfer to analysts entering shift duty.
• Participate and/or Lead Knowledge transfer activities for new staff members or for new triage and response techniques.
• Collaborate with Cybersecurity SOAR / Development / Detection team(s) to enhance existing response workflows.
• Mentor and coach analyst peers by providing technical guidance, experience-based recommendations, and live-fire training.
• Act as SOC Single Point of Contact for assigned on-call working hours.
• Participate in Security and enterprise projects as assigned.
• Perform other duties as assigned.

• Bachelor’s Degree in a STEM (Science, Technology, Engineering, Math) discipline preferred.
• Three years of relevant experience with Cybersecurity practices, processes, and Cybersecurity event investigation/resolution preferred.
• Experience providing high-level support with a comprehensive knowledge of specific IS Security methodologies, processes, and software packages and a conceptual understanding of other IS Security procedures and policies preferred.

• Ability to recognize and analyze problems of average complexity and independently consider a variety of alternatives to arrive at a timely, practical and cost-effective solution.

• Builds relationships with peers to achieve objectives.
• Working to build relationships with other departments to work as one team.
• Balances team and individual responsibilities.
• Exhibits objectivity and openness to others’ views.
• Gives and welcomes feedback.
• Puts success of team above self.

• Accountable for all tasks delegated by the supervisor.

• Sets appropriate goals and priorities.
• Completes multiple tasks in the time allocated to accomplish results.
• Accurately evaluates and estimates new tasks.
• Provides management with accurate and timely status information.

• High school diploma or equivalent required.
• One year of work experience within Computer Science or a related field required.