SOC Operator jobs in Tallahassee, FL

“Trulieve Grows One Patient at a Time”

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 9504

Remote Work Available: No

Security Operations Control Operator

JOB SUMMARY

The Security Operations Control (SOC) will provide best-in-class security customer service, prompt communication delivery, and support to each operational/support function and locations within their scope. The SOC is responsible for all internal security operations tasks, communication flow, and resource management for the company's personnel. The SOC provides direct, indirect, and electronic notification(s), communication(s), general awareness for employees in harm's way, location support, leadership continuity, and tactical direction for each security function. The SOC will follow processes that ensure the SOC works in conjunction with others. The SOC identifies, detects, and responds to information from security-related incidents. The SOC communicates development(s), maintains awareness, and follows approved procedures for security events. The SOC-S may assist in security investigations that involve the SOC. The SOC operates based on familiarity with physical security concepts, essential network awareness, and endpoint security. The SOC communicates current threat(s) and potential attack trends based on the threat and security posture of the SOC within the chain of command per the standard operating procedures and processes. The SOC will assume responsibility for all other implied tasks to deliver the suggested result.

KEY DUTIES AND RESPONSIBILITIES

• Assists as a technical expert on all SOC matters, including items related to monitoring and response to all facilities and properties under your span of control.
• Assists with collection of client intelligence, operations, and the communication of time-sensitive security tactics for strategic executive management.
• Assists SOC leadership with compliance for all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures.
• Promotes an environment of professionalism, compliance, and continuous improvement to meet the Corporation's operational goals and objectives.
• Maintains highly qualified and motivated SOC staff that support the overall business mission, goals, and objectives.
• Additional responsibilities include providing feedback, accepting critiques, and recommendations as it pertains to documenting incident reports, and maintaining the highest standards as it pertains to executing high liability communication plans.
• Assists with preparing compliance reports to support the SOC's audit process and the SOC's performance metrics for the overall security posture from an operation to business leader perspective.
• Assists with responses to communicate company asset loss, facility response, damage, theft, etc, and mitigates responses as needed. This is accomplished through specific communication, organized partnerships, operational planning, management security, physical security, and proven operational security, which is driven by the Regional Security Director's level of operations.
• This role will report directly to the Security Manager.

SECURITY OPERATIONS CENTER

• Assists geographic area from the Security Operations Center each shift; identify trends, concerns, or recommendations for real-time threat and field-level security professionals
• Assists with document review of site inspections, safety inspections, quality inspections, and other reports which may be of value to identify security threats or risks to our overall objective(s)
• Assists all SOC personnel and employees as needed to support a large region, and the ability to leverage resources, relationships, and systems to proactively mitigate potential threats and risks to a rapidly growing company
• Assists with formulating reports and conducts training as directed
• Assists other security staff across the state to ensure they are aware of outcomes we can facilitate through maintenance, physical security, training, and training exercises
• Assists in providing direction, assistance, and leadership to achieve desired results
• Maintains an open line of communication and partnership with Corporate/Operations Management throughout the region and nation
• Maintains logs and other written documents that can be audited to evaluate the performance of SOC, security team members, contracts, and established SOPs
• Communicates and trains employees on the security workforce and emergency plans
• Coordinates time-sensitive needs as directed by the Regional Security Director of Security
• Monitors and reports on risk to the Security Leadership Team and our employees

ADDITIONAL MINIMUM QUALIFICATIONS

• One or more years of SOC-like work experience
• One or more years inside of a Security Operations environment
• Experience in call centers, IT Security, operations, ITIL framework, agile project management, and leadership
• Ability to build consensus and relationships among managers, partners, and employees
• Experience with managing a diverse group of technologically oriented members
• Must be results-oriented, communication, conflict management, people management, reporting, critical thinking, problem-solving, and planning and organization skills
• Bachelor's degree in Cybersecurity, Computer Engineering, Information Technology, or related field; equivalent experience in security
• Proven ability to execute processes with all operations, maintenance, and functions of the Security Policy, within the environment
• Awareness of Cyber Security and Network is a must.
• The candidate will possess the ability to be a successful self-starter.
• Possess excellent communication, negotiation, and managerial skills • Experience with managing diverse groups of technologically oriented people
• Strategic thinking; focused on providing business value to end-users
• Experience with conflict resolution and de-escalation
• Experience with complex problem solving and being detail-oriented
• Have excellent communication skills, both written and verbal
• Have strong leadership skills

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.