Social Media Associate Job Description (Dentistry)
Job Title: Social Media Associate (Dentistry)
Summary:
The Social Media Associate for a dental practice is responsible for supporting the development and execution of social media strategies that promote the practice’s services, engage patients, and build a strong online presence. The role involves content creation, patient engagement, and managing day-to-day social media activities for platforms like Instagram, Facebook, and others.
Key Responsibilities:
1. **Content Creation and Assistance**
- Assist in creating and managing engaging content related to dental services, patient success stories, oral hygiene tips, and behind-the-scenes office culture.
- Schedule and post content across social media platforms (Instagram, Facebook, TikTok, etc.).
- Collaborate with the dental team, including doctors and hygienists, to create educational and promotional content (e.g., videos, blogs, before-and-after photos).
2. **Patient Engagement**
- Respond to patient inquiries, comments, and messages on social media in a timely and professional manner.
- Engage with patients and followers by promoting services, sharing patient testimonials, and showcasing the practice’s unique offerings.
- Actively engage with local communities, influencers, and dental partners to strengthen online relationships.
3. **Campaign and Promotion Support**
- Assist in planning and executing social media campaigns that promote specific dental services, such as teeth whitening, Invisalign, or dental cleanings.
- Help manage special promotions, contests, and giveaways to encourage engagement and attract new patients.
- Track performance metrics and provide recommendations for improving future campaigns.
4. **Content Monitoring and Analytics**
- Monitor and track social media metrics such as engagement, follower growth, and reach.
- Assist in preparing regular reports on social media performance and offer insights for optimization.
- Stay informed about trends in both the dental industry and social media, and recommend updates to the content strategy as needed.
5. **Educational Content**
- Assist in creating educational content such as oral hygiene tips, FAQs about dental procedures, and information about new technologies or services offered by the practice.
- Ensure that all content aligns with industry standards, ethical practices, and patient confidentiality requirements.
Qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
- Experience in social media management or marketing, ideally within a healthcare or dental setting.
- Familiarity with social media platforms (Instagram, Facebook, TikTok, YouTube) and management tools (e.g., Hootsuite).
- Strong communication and copywriting skills.
Skills:
- Basic knowledge of dental terminology or willingness to learn.
- Creativity in content creation and storytelling.
- Strong attention to detail and ability to multitask.
- Familiarity with social media trends and tools.
- Graphic design skills using tools like Canva or Photoshop is a plus.
Job Types: Part-time, Internship
Pay: $16.00 - $21.00 per hour
Expected hours: 16 – 21 per week
Benefits:
Schedule:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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