Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Description
Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.
Are you tired of working 60 hours a week? Are you looking for a better Work Life Balance? At Leidos, Work Life Balance is not just a catch phrase, it’s a way of life. We expect our employees to work a normal 40 hour week. If this sounds good to you, we invite you to explore our job opportunities with Leidos.
In this role, you will gain many intangible skills, such as time and task management, critical thinking and problem solving, the ability to convey complicated problems in a concise manner, as well as solve complex problems using available tools.
Leidos is looking for a Software Engineer to join our team in Anchorage, Alaska. The ideal candidate will support the FAA Weather Camera Program as the programs transitions their site and services into a new Cloud environment.
The NISC contract supports the FAA across the country and we are seeking a software engineer with strong software developer/systems administrator inclinations who has experience using the technologies listed below to run service oriented architectures. The candidate will be expected to champion design principles such as Infrastructure as Code, Dev Sec Ops, and rigorous automated testing, reporting and auditing. The ideal candidate will be one who is fastidious and thorough when adhering to our standards and requirements with a very strong inclination towards automation wherever possible.
The FAA Weather Camera Program is composed of hundreds of Linux based camera sites with thousands of cameras viewable from our cloud based web application, https://weathercams.faa.gov . We use Amazon Web Services (AWS) via Federal Cloud Services (FCS), Terraform, Kubernetes, Ansible, Linux and node.js. We use GitLab for version control and continuous integration. We also continue to use a legacy codebase which includes PHP, Perl, and Bash. We are a small high performance team where each of us wears many hats in order to carry out our mission.
Duties and Responsibilities:
Please Note: This role is based in Anchorage, Alaska. One must be able to work onsite in AK.
Required Qualifications:
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The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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