Software Support Engineer jobs in Anchorage, AK

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Software Engineer
  • Leidos
  • Anchorage, AK FULL_TIME
  • Description

    Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges.  Through science and technology, Leidos makes the world safer, healthier and more efficient.

    Are you tired of working 60 hours a week?  Are you looking for a better Work Life Balance?  At Leidos, Work Life Balance is not just a catch phrase, it’s a way of life.  We expect our employees to work a normal 40 hour week.  If this sounds good to you, we invite you to explore our job opportunities with Leidos.

    In this role, you will gain many intangible skills, such as time and task management, critical thinking and problem solving, the ability to convey complicated problems in a concise manner, as well as solve complex problems using available tools. 

    Leidos is looking for a Software Engineer to join our team in Anchorage, Alaska.  The ideal candidate will support the FAA Weather Camera Program as the programs transitions their site and services into a new Cloud environment.  

    The NISC contract supports the FAA across the country and we are seeking a software engineer with strong software developer/systems administrator inclinations who has experience using the technologies listed below to run service oriented architectures.  The candidate will be expected to champion design principles such as Infrastructure as Code, Dev Sec Ops, and rigorous automated testing, reporting and auditing.  The ideal candidate will be one who is fastidious and thorough when adhering to our standards and requirements with a very strong inclination towards automation wherever possible.

    The FAA Weather Camera Program is composed of hundreds of Linux based camera sites with thousands of cameras viewable from our cloud based web application, https://weathercams.faa.gov .  We use Amazon Web Services (AWS) via Federal Cloud Services (FCS), Terraform, Kubernetes, Ansible, Linux and node.js. We use GitLab for version control and continuous integration.  We also continue to use a legacy codebase which includes PHP, Perl, and Bash.  We are a small high performance team where each of us wears many hats in order to carry out our mission.

    Duties and Responsibilities:

    • Maintain the existing configuration and integrity of the Linux devices and AWS systems to follow applicable policies and instructions.
    • Identify technologies, design patterns, and processes to help improve the effectiveness of our IT operation.
    • Identifying shortfalls in our existing architecture and applications when they fail to meet our own standards.
    • Modify infrastructure at the direction of the Government.
    • Perform system monitoring and operating system evaluations.
    • Utilize the Government tool suites (specifically FAA) and capabilities to service network devices and cloud environment.
    • Operate and maintain a service assurance capability for cybersecurity defense service tools.
    • Ensure Business Continuity Management (BCM) plans are in place and executable.
    • Provide design recommendations to the Government related to change requests for Linux and AWS environments.
    • Perform analysis on user and infrastructure related issues associated with cybersecurity defense infrastructure tools and provide recommendations to the Government.
    • Provide compliance data or feedback as needed to Government in response to orders and directives including Security reviews and updates.
    • Refactor existing applications to conform to our goals while improving stability, maintainability, and ease of operation.
    • Performing software and configuration inventory to respond to security inquiries.
    • Develop and present plans to shepherd our initiatives through regulatory approval to include writing system documentation.
    • Creating user accounts and maintaining associated documentation workflows.
    • Patching software and servers to avoid vulnerabilities and triage and restoration of services when problems occur.
    • Updating security certificates, rotating passwords, auditing user and service accounts.
    • Deploying software changes with Ansible to the camera network.

    Please Note:  This role is based in Anchorage, Alaska.  One must be able to work onsite in AK.

    Required Qualifications:

    • Bachelors degree with 8 years of prior relevant experience OR a Masters with 6 years of prior relevant experience.  Additional years of relevant experience maybe considered/accepted in lieu of degree.
    • Experience in Cloud Technologies, primarily AWS and automation techniques.
    • Experience with the Linux operating system.
    • Understanding the principles of software development, including design, development, testing, troubleshooting, debugging.
    • Understanding of aspects of architect and design enterprise cloud solutions and AWS.
    • Ability to obtain Public Trust security clearance.

    Leidos is growing!  Connect with us on LinkedIn and Facebook.

    Pay Range:

    Pay Range $97,500.00 - $176,250.00

    The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • 25 Days Ago

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Software Engineer
  • Careers – Afognak Native Corporation<
  • Anchorage, AK FULL_TIME
  • Taxable Entity AFOGNAK NATIVE CORP Job Title Software Engineer Location AK Anchorage HQ Corporate - Anchorage, AK 99503 US (Primary) Category IT and Computer Related Job Type Full-time Typical Pay/Ran...
  • 26 Days Ago

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Software Engineer
  • Alutiiq, LLC
  • Anchorage, AK FULL_TIME
  • Taxable Entity AFOGNAK NATIVE CORP Job Title Software Engineer Location AK Anchorage HQ Corporate - Anchorage, AK 99503 US (Primary) Category IT and Computer Related Job Type Full-time Typical Pay/Ran...
  • 1 Month Ago

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IT - AV Support
  • AV Support - ACT1 Federal
  • Anchorage, AK OTHER
  • Ready to take ACTION in your career? ACT1 Federal is seeking an Information Technology (IT)-Audio Visual (AV) specialist to support the Ted Stevens Center (TSC) for Arctic Security Studies, the newest...
  • 12 Days Ago

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Long Term Care RN
  • Healthcare Support
  • Kodiak, AK FULL_TIME
  • Long Term Care RN HealthCare Support is actively seeking a Long Term Care RN for a 13-week contract located in Kodiak, Alaska. Looking for a Long Term Care RN opportunity but this isn’t it? Feel free ...
  • 20 Days Ago

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Local Contract Home Health Physical Therapist - $40-42 per hour
  • Healthcare Support
  • Anchorage, AK FULL_TIME
  • Healthcare Support is seeking a local contract Home Health Physical Therapist for a local contract job in Anchorage, Alaska.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: Thera...
  • 20 Days Ago

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0 Software Support Engineer jobs found in Anchorage, AK area

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Desktop Technician IV
  • Apex Systems
  • Anchorage, AK
  • **MUST BE A LOCAL IN ANCHORAGE, ALASKA*** 1 year contract (contract to hire) Background Check & Drug Test is required JO...
  • 3/28/2024 12:00:00 AM

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Desktop Support Technician II, II or IV
  • OakTree Staffing
  • Anchorage, AK
  • Job Description Job Description Desktop Support Technician II, II or IV - Estimated 12 Month Contract Location: Anchorag...
  • 3/28/2024 12:00:00 AM

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Web Developer
  • Matanuska-Susitna Borough
  • Palmer, AK
  • Salary: $30.15 Hourly Location : Palmer, AK Job Type: Project Employee Job Number: 2023-00178 Department: Information Te...
  • 3/28/2024 12:00:00 AM

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Project Planner
  • Wood PLC
  • Anchorage, AK
  • Authorization to work lawfully in the US without sponsorship from Wood is required * Developing the total Infrastructure...
  • 3/28/2024 12:00:00 AM

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23-138.U - Process Facility Engineer
  • HILCORP ENERGY COMPANY
  • Anchorage, AK
  • Act as Process Facility Engineer to debottleneck facility operations, improve facility runtime and optimize production. ...
  • 3/28/2024 12:00:00 AM

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Technical Consultant / Support Engineer
  • S1 Technology
  • Anchorage, AK
  • Job Description Job Description **Work From Home Position** As part of our commitment to excellence and maintaining a to...
  • 3/27/2024 12:00:00 AM

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Senior Telecommunications Designer (RCDD) 10+ years
  • Coffman Engineers, Inc.
  • Anchorage, AK
  • Company Description At Coffman Engineers, we serve as both prime consultant and sub consultant on projects large and sma...
  • 3/26/2024 12:00:00 AM

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Telecommunications Engineering Technician
  • Leidos
  • Anchorage, AK
  • Description The National Airspace Systems Integration Support (NISC) program at Leidos is seeking a Telecommunications E...
  • 3/7/2024 12:00:00 AM

Anchorage (officially called the Municipality of Anchorage; Dena'ina: Dgheyaytnu) is a unified home rule municipality in the U.S. state of Alaska. With an estimated 298,192 residents in 2016, it is Alaska's most populous city and contains more than 40 percent of the state's total population; among the 50 states, only New York has a higher percentage of residents who live in its most populous city. All together, the Anchorage metropolitan area, which combines Anchorage with the neighboring Matanuska-Susitna Borough, had a population of 401,635 in 2016, which accounts for more than half of the s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$76,778 to $102,810
Anchorage, Alaska area prices
were up 2.8% from a year ago

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