Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
We are a premier global leader in embedded control systems technology for large cruising & racing yachts. We design, supply, commission, troubleshoot, optimize, and support the electro-hydraulic systems for the superyacht industry worldwide.
We have an immediate need for a software developer to program embedded control systems on superyachts.
You must be a US Citizen as we do work with the Department of Defense, and this status is required.
Job Responsibilities
· Design, implement, document, and test software automation solutions using IEC 61131-3 standard
· Develop and support a framework for our control systems
· Program PLC’s and graphical user interfaces with CoDeSys V3.5 for electrohydraulic control systems
· Design HMI (GUI) applications for simplicity and usability
· Develop reusable, well-documented code libraries for implementation by engineers
· Fix bugs and upgrading functionality
· Implement source control for software changes
· Build internal tools and user interfaces to help the team operate quickly and effectively
· Develop frequent working software demos for customer review
· Perform hardware testing of systems and processes
· Keep all technical documentation and software current and cataloged
· Implement new process procedures and modifications for more efficient operations
· Provide technical support to customers or colleagues by phone, email, zoom, or on-site visits (both domestic and international).
· Develop functional specifications and I/O lists for projects
The estimated travel is 15% per year.
Requirements
· Bachelor’s degree in electrical engineering, software engineering, or computer science
· This is the strongest requirement for this position: Experiences in Object Oriented
programming environment, Python, c , Java, Visual Studio .NET, Structured Text
(ST), Instruction List (IL), and Function Block Diagram (FBD)
· Knowledge of the software development cycle
· Ability to work in a fast-paced team environment and multi-task
· Strong understanding of object-oriented software design and implementation
· Knowledge of a higher-level programming language such as C , Java, or .NET is preferred
· Proficient experience in networking protocols like Ethernet TCP / IP.
· Organization skills are essential
· Ability to prioritize projects and meet completion dates
· Possess strong communication skills, both written and spoken
· Ability to obtain a valid US Passport for work travel.
· Flexibility to work overtime and weekends when needed
· Contribute in a positive manner with a can-do attitude
Preferred skills
· Good understanding of basic machine controls (motors, hydraulics, valves, etc.)
· Basic electronic troubleshooting skills
· Experience designing CANopen, NMEA2000 or J1939 network systems
Exciting things about this opportunity:
· Access to the newest technologies and cutting edge, exciting
· Competitive salaries and benefit packages
· Mentoring and training to ensure your success.
· International travel to appealing locations
· Flexible, casual work environment
· Involvement in every step of the project life cycle, from conception to completion
· Gratification from being part of a team where a single person has a meaningful impact
· Hands-on experience to grow your career in a niche industry
Our location is beautiful - offering affordable housing and a good work/life balance
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