Software Support Engineer jobs in El Paso, TX

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Simulations Hardware/Software Engineer
  • Athenix Special Missions
  • Fort Bliss, TX FULL_TIME
  • Athenix Special Missions (ASM) is seeking a qualified Simulations Hardware/Software Engineer at the Mission Training Complex Capabilities Support (MTCCS)-Centers of Excellence (COE) Schools at Fort Bliss, TX.

    ASM Quality Policy: To meet or exceed customers' expectation for quality, delivery, and service through continual improvement, striving to meet our objectives, and committing to meeting all legal and statutory requirements.

    Summary:

    Athenix Special Missions is seeking a qualified Simulations Hardware/Software Engineer to provide Mission Training Complex Capabilities Support II (MTCCS) technical and functional Constructive Simulation and Gaming support to TRADOC Centers of Excellence (COE) and Schools. This work provides technical and functional end-to-end (simulation to Mission Command Systems (MCS)) training functionality using TRADOC Proponent Office - Constructive (TPO-C) low overhead simulations and TRADOC Proponent Office - Virtual & Gaming (TPO-V&G) games. Simulations and tools such as Army Games for Training (GFT), Virtual Battle Space (VBS), and Division eXercise Training and Review System (DXTRS) are employed to enhance staff training at the lower continuum of training thresholds with the purpose of enhancing Military Decision Making Process (MDMP) and staff training in each respective TRADOC Institutions training curriculum.

    Specific duties may include, but are not limited to:

    • Shall be available between 0800 - 1700 hrs, Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons.
    • Provide assistance and support with the necessary resources for planning, preparation, setup, operation, troubleshooting of the TPO-C, TPO-V&G, and MCS hardware and software applications and functionality to support the following tasks:
      • Preparation, setup and operation of the closed networks supporting the TPO-C and TPO-V&G applications.
      • Preparation, setup and operation of the unclassified simulation network backbone.
      • Preparation, setup and operation of the classified simulation network backbone.
      • Preparation, setup and operation of the DIS component between applications.
      • Provide exercise preparation for TPO-C and TPO-V&G events.
      • Provide exercise execution for TPO-C and TPO-V&G events.
      • Provide unit database and scenario builds that includes planning, building, and loading, configuring and operating TPO-C and TPO-V&G applications/tools.
      • MDMP preparation, setup and operation using TPO-C, TPO-V&G, and MCS Tools
      • Provide end to end functional preparation, setup and operations from the simulation/tool to include the MCS.
      • Provide terrain preparation, setup and operation for TPO-C and TPO-V&G terrain tools.
      • Provide TPO-C, TPO-V&G, and MCS troubleshooting expertise when technical and operational issues occur.
      • When a TPO-C, TPO-V&G, and MCS issue/deficiency is identified, troubleshoot a work-around and submit a Problem Trouble Report (PTR) to TPO-C using the PTR Tool located on the NSC SharePoint Site.
      • Provide support to all simulations in support of other exercises, training events, and planning.
      • Provide support to LVC-G and other simulations, as requested.
      • Serve as a systems and network administrator. This task includes all computer and network functions and infrastructure affecting the TPO-C, TPO-V&G, and MCS tools.
      • Develop and provide written records (meetings, conference, working groups, after action reports, etc.) for each supported exercise/event.
      • Provide testing and validation support to the capability and material development of the TPO-C tools.
      • Provide operational and functional support of the MCS.
      • Develop and provide briefing/presentation for each supported exercise/event as required by the OSCOR.
      • Develop and provide Exercise Technical Summary Report for each supported exercise/event.
      • When required, provide TPO-C and TPO-V&G support to other than COE/Schools.
      • Provide computer networking support.
      • Maintain training content; update the MilGaming web site and its content: graphics, animations, scenarios, models, terrain, training support packages (TSPs), and videos.
      • Installation, Operation, and Maintenance of TPO-C and TPO-V&G Applications; this includes troubleshooting and resolving TPO-C and TPO-V&G software, hardware and network problem, real-time editing, and backup/recovery of all TPO-C and TPO-V&G data elements.
      • Configuration Management; Maintain TPO-C and TPO-V&G applications. Manage version control and continuous integration, for all configuration management requirements.
      • Install, Configure and operate existing and Emerging Army Stimulation-to- command and control (C2) interfaces; configure TPO-C and TPO-V&G hardware, software, and peripheral equipment to interface with Army Stimulation MCS interfaces as required.
      • Administer the TPO-C and TPO-V&G systems during exercises and training events; participate in After Action Reviews (AARs) IAW TC 25-20, manage the TPO-C and TPO-V&G security compliance activities, to include the design and development of TPO-C and TPO-V&G information technology (IT) strategies at the local level.
      • Maintains accountability of TPO-C and TPO-V&G furnished equipment; maintains accountability of TPO-C and TPO-V&G hardware, software, peripheral equipment, MCS equipment that may be issued by others and other simulation related items.
      • Participate in required TPO-C and TPO-V&G /Mission Command Training Support Program (MCTSP) program review; participate in exercise readiness review, initial planning reviews, systems requirements reviews, software and hardware specification and design reviews, and participates in TPO-C and TPO-V&G user conferences/developer working groups.
      • Instruct training audience and personnel to operate TPO-C, TPO-V&G, and MCS systems and tools.

    Required Qualifications:

    • Bachelor's degree or experience equivalent in technical disciplines such as engineering, mathematics, statistics, and related computer sciences in performing capability development and Repair and Maintenance (RandM) tasks.
    • Four years' experience in software development, simulation integration within the Microsoft Windows and Linux family of operating systems; to include expertise in hardware and software standards and protocols; ability to apply architectures to real world requirements using current Live, Virtual, Constructive and Gaming (LVC-G) platforms.
    • Two years of experience in software testing, analysis, troubleshooting, problem trouble reports development, management and documentation (PTRs), and operating current gaming suite toolkit.
    • Shall have the ability to write programs using C , MFC, C#, Visual Basic, JAVA, XML, scripting languages, X programming and libraries and shall integrate networking packet protocols into simulation environments.
    • Experience in providing technical advice for gaming development as it relates to the (LVC-G) Training Environment.
    • Must be able to read, write, speak, and comprehend the English language.
    • Bachelor's degree or equivalent, any discipline, and three (3) years' experience in operating simulations, simulators, models, games and MCS.
    • In lieu of a college degree, four (4) years' experience in database management and/or systems management on systems within JLCCTC, GFT and MCS may be substituted for a bachelor's degree.

    Clearance: Requires a Secret clearance

    Location: National Simulation Center, Fort Leavenworth, KS / Fort Liberty, NC / JBSA, TX / Fort Novosel, AL / Fort Sill, OK / Fort Moore, GA / Fort Leonard Wood, MO / Fort Gordon, GA / Fort Gregg-Adams, VA / Fort Bliss, TX / Fort Jackson, SC / Fort Huachuca, AZ / Carlisle Barracks, PA / Charlottesville, VA / West Point, NY / Monterey Bay, CA

    Travel: Travel may be required

    MTCCS II_Simulations Hardware/Software Engineer_Questionnaire, 27 AUG 2023

    1. Do you possess a Secret security clearance? Please explain.
    2. Do you possess a bachelor's degree or experience equivalent in technical disciplines such as engineering, mathematics, statistics, and related computer sciences in performing capability development and Repair and Maintenance (RandM) tasks? Please explain.
    3. Do you possess four years' experience in software development, simulation integration within the Microsoft Windows and Linux family of operating systems; to include expertise in hardware and software standards and protocols; ability to apply architectures to real world requirements using current Live, Virtual, Constructive and Gaming (LVC-G) platforms? Please explain.
    4. Do you possess two years of experience in software testing, analysis, troubleshooting, problem trouble reports development, management and documentation (PTRs), and operating current gaming suite toolkit? Please explain.
    5. Do you have the ability to write programs using C , MFC, C#, Visual Basic, JAVA, XML, scripting languages, X programming and libraries and shall integrate networking packet protocols into simulation environments? Please explain.
    6. Do you possess experience in providing technical advice for gaming development as it relates to the (LVC-G) Training Environment? Please explain.
    7. Do you possess three (3) years' experience in operating simulations, simulators, models, games and MCS? Please explain.
    8. Do you possess four (4) years' experience in database management and/or systems management on systems within JLCCTC, GFT and MCS? Please explain.
    9. Are you able to read, write, speak, and comprehend the English language? Please explain.

    Athenix Solutions Group, LLC and its companies Athenix Cyber and SIGINT, and Athenix Special Missions is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

     

  • 15 Days Ago

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IT Field Support Engineer
  • prosource.it
  • Pecos, TX CONTRACTOR,FULL_TIME
  • IT Field Support Engineer Pecos, Texas | United States We are looking to hire a skilled IT Support Engineer to assist our clients with computer hardware and software issues. troubleshoots issues on th...
  • 18 Days Ago

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Senior Software Engineer - Remote, Full Time - USA
  • FullStack Labs
  • El Paso, TX FULL_TIME
  • FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed ...
  • 4 Days Ago

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Simulations Hardware/Software Engineer, MTCCS II
  • Yorktown Systems Group
  • Fort Bliss, TX FULL_TIME
  • EEO STATEMENT Yorktown Systems Group, Inc. is an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion,...
  • 1 Month Ago

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Travel Nurse RN - Dialysis - $2,026 per week
  • Healthcare Support
  • El Paso, TX FULL_TIME
  • Healthcare Support is seeking a travel nurse RN Dialysis for a travel nursing job in El Paso, Texas.Job Description & RequirementsSpecialty: DialysisDiscipline: RNStart Date: 03/25/2024Duration: 13 we...
  • 1 Month Ago

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Travel Cath Lab Technologist - $2,602 per week
  • Healthcare Support
  • El Paso, TX FULL_TIME
  • Healthcare Support is seeking a travel Cath Lab Technologist for a travel job in El Paso, Texas.Job Description & RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalStar...
  • 2 Months Ago

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0 Software Support Engineer jobs found in El Paso, TX area

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.NET Core Developer - Remote - USA
  • FullStack
  • El Paso, TX
  • FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Si...
  • 4/23/2024 12:00:00 AM

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Data Warehouse Developer Analyst
  • Ssab
  • El Paso, TX
  • SSAB is one of the largest North American producers of steel plate and coil, serving many industrial markets including e...
  • 4/22/2024 12:00:00 AM

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Information Technology Developer Analyst
  • Ssab
  • El Paso, TX
  • Information Technology Developer Analyst Axis, AL 36505, USA Req #1450SSAB is one of the largest North American producer...
  • 4/22/2024 12:00:00 AM

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Web Developer - City of Birmingham
  • Money Fit By Drs
  • El Paso, TX
  • TARGET CLOSE DATE 04/19/2024 Note: This job posting may close before, or be extended beyond, the listed Target Close Dat...
  • 4/22/2024 12:00:00 AM

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Technical Writer Remote
  • Spero Technology
  • El Paso, TX
  • Job Title: Technical Wrtier This is a 12 month Contract to Hire Technical Writer-SENIOR SYSTEMS CONSULTANT Location: ALP...
  • 4/21/2024 12:00:00 AM

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Senior Backend Developer Fully Remote
  • Spero Technology
  • El Paso, TX
  • Senior Backend Developer Location: Remote Type: Full-time(Contract) About Vox.ai: Vox.ai is a cutting-edge platform revo...
  • 4/19/2024 12:00:00 AM

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Senior Backend Developer Fully Remote
  • Spero Technology
  • El Paso, TX
  • Senior Backend Developer Location: Remote Type: Full-time(Contract) About Vox.ai: Vox.ai is a cutting-edge platform revo...
  • 4/19/2024 12:00:00 AM

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Machine Learning Backend Developer AWS JavaScript FULLY REMOTE
  • Spero Technology
  • El Paso, TX
  • Machine Learning Backend Developer - AWS (JavaScript) Location: Remote Type: Full-time (Contract) About Voxer.ai: Voxer....
  • 4/19/2024 12:00:00 AM

El Paso is located at the intersection of three states (Texas, New Mexico, and Chihuahua) and two countries (the U.S. and Mexico). It is the only major Texas city on Mountain Time. Ciudad Juarez used to be on Central Time, but both cities are now on Mountain Time. El Paso is closer to the capital cities of four other states - Phoenix, Arizona (345 miles away); Santa Fe, New Mexico, (273 miles away); Ciudad Chihuahua, Chihuahua, (218 miles away), and Hermosillo, Sonora (325 miles away) - than it is to the capital of its own state, Austin (528 miles away). It is closer to Los Angeles, California...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$60,158 to $80,537
El Paso, Texas area prices
were up 1.2% from a year ago

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