Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Does working on a cutting edge and fast growing serverless database excite you? We are looking for self-driven, passionate, and experienced engineering leader to build next generation predictive heat management and placement solutions that will make Aurora Serverless highly available, scalable, reliable and fast.
This is a unique and rare opportunity to make an impact for a fast-growing AWS service and shape the future of the cutting-edge database technology, and of the cloud in general.
In this role, you will have the opportunity to apply your deep understanding of distributed systems architecture and design principles and will be required to identify and analyze complex problems to develop elegant and efficient solutions to optimize performance and scalability.
We are looking to innovate on behalf of our customers and bring them the best experience possible while delivering high availability, performance and scalability.
This is a huge impact role to redefine how we predict customers (Database developers) ever changing needs and create learning mechanism that would feed into our heat and placement algorithms.
You would help lead and solve for lowering costs for customer and help bring in great stability and durability of our services.
Amazon Aurora :
Imagine a database where you don't have to worry about the configuration or capacity of your database. Where you don't have to worry about what kind of load that your product or service will put on it and you only pay for what you use.
Want to learn more? Then read on.
Amazon Aurora Serverless an on-demand, auto-scaling configuration for Amazon Aurora where the database will automatically start up, shut down, and scale capacity up or down based on your application's needs, with no down time.
It enables you to run your database in the cloud without managing any database instances. With Amazon Aurora Serverless we aim to do nothing less than revolutionize the database business.
Aurora Serverless builds on top of foundational AWS services such as EC2, S3 and DynamoDB and we are breaking new ground in the way that customers experience databases.
To learn more about Amazon Aurora Serverless visit : https : / / aws.amazon.com / rds / aurora / serverless /
Key job responsibilities
Design and build next generation predictive ML based solutions for Aurora Serverless. Mentor junior engineers and collaborate with engineers from other teams
About the team
You would have an opportunity to work with one of the smartest minds in the industry and help innovate on behalf of the customers.
We are open to hiring candidates to work out of one of the following locations :
Seattle, WA, USA
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visit https : / / www.amazon.jobs / en / disability / us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,500 / year in our lowest geographic market up to $261,500 / year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.
For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits. This position will remain posted until filled.
Applicants should apply via our internal or external career site.
Last updated : 2024-03-25
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