Software Support Engineer jobs in Johnstown, PA

Company :

Job Description : 

JOB SUMMARY

Remote role, travel will be required.  If you reside in the Pittsburgh area, you will be asked to come in, per the supervisor's discretion.  

The job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. The position will be responsible for taking an enterprise-wide, architectural view of the solutions and the technical execution of products using the technical stack that best meets the needs of the platform. The position will collaborate with the internal/external clients and be involved in every aspect at part of the software application build process from ideation, business analysis, technical design and software development using the latest technologies and design patterns.  A principal engineer may be accountable for a team of software engineers to drive and develop products meeting the needs of our clients and product roadmaps.

ESSENTIAL RESPONSIBILITIES

• Lead the resolution of a variety of technical and business problems ensuring proper scalability, performance, maintainability, security, and robustness
• Responsible for idea generation, exploring and implementing appropriate technical solutions to achieve the required product features, as well as monitoring technical process against project plan while safeguarding functionality, scalability and performance.
• Explore new technologies and architectural concepts in order to ensure our products are using cutting-edge solutions.
• Participate in high-level development estimations to help ensure roadmap execution is on target.
• Present solutions and ideas to team members and management to drive technical solutions and implementations.
• Mentor and provide leadership to other software engineers as needed
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Computer Science, Computer Engineering or closely related field

Preferred

• Master's Degree in Computer Science, Computer Engineering or related field

EXPERIENCE

Required

• 9 years of proficiency in design and analysis of algorithms, data structures, and design patterns in the building and deploying of scalable; highly available systems

To Include:

• 9 years with at least two modern programming languages (Java, Python, JavaScript, ACE, IIB/ITX, Informatica preferred), and experience with at least three of the following: React, Angular v4 , NodeJS, NoSQL databases, HTML5, CSS, Google Cloud Platform or Amazon Web Services.
• 9 years in understanding of web services technologies such as REST, HTTPS, JSON
• 9 years with two or more general purpose programming languages including but not limited to: Java, Python (Django/Flask),  C/C , C#, Objective C, JavaScript, or Go
• 9 years of defining system architectures and exploring technical feasibility trade-offs for optimizing short term execution while planning for long term technical capabilities
• 9 years producing code that is fault-tolerant, efficient, and maintainable

Preferred

• 9 years working with a variety of technology systems, designing solutions or developing applications in healthcare
• Medicare Advantage and/or Risk Adjustment

To Include:

• 9 years of translating design mockups, prototypes and user stories into working applications
• 3 years of working with Machine Learning esp. in Natural Language Understanding, Machine Translation, Deep Neural Networks and related fields

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
• Have experience working with agile methodology of scrum
• Interest and ability to learn other programming languages as needed Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, unit testing, code reviews, source control management, build processes, testing, and operations
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, unit testing, code reviews, source control management, build processes, testing, and operations
• Strong track record in designing and implementing large scale consumer facing applications

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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