Software Support Engineer jobs in Lafayette, LA

POSITION OVERVIEW

Under the guidance of the Software Engineering Manager and the Lead Software Engineer, the Senior Software Engineer is responsible for working within a team of Software Engineers in applying the software development lifecycle.  They shall work to architect, design, and develop advanced software systems.

 ESSENTIAL DUTIES AND ACCOUNTABILITIES

Exercises independent judgment and discretion in overall product development.

• *   Prioritizes, plans and tracks product development progress.
• *   Research product development options and provides analysis for product direction.
• *   Provides technical direction, guidance, and mentorship to junior software engineers.
• *   Assists in training junior software engineering team members.
• *   Aligns agile software development implementation with company and product development goals.
• *   Assists technical design, development and unit testing of complex applications.
• *   Performs detailed design, analysis, coding, maintenance, testing, troubleshooting, and debugging of complex applications.
• *   Assist in providing accurate software development estimates.
• *   Supports business development, product support, and project management team efforts as required to meet business objectives.

QUALIFICATION REQUIREMENTS

• Bachelor of Science in Computer Science or equivalent
• Software Development Experience - Minimum of 3 years
• Agile software development experience
• Relational database development experience
• Production deployment experience
• Build automation system experience
• Modern source control system experience

 ORGANIZATIONAL CORE COMPETENCIES

1)      Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are:  System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.

2)      Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are:  Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency

3)      Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are:  Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.

4)      Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are:  Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.

 BEHAVIORAL COMPETECIES

1)      Customer Orientation -Effective performers stay close to customers and consumers. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs. They continually seek information and understand regarding market trends.

2)      Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, marketing, operations, information technologies, human resources, etc.). They add organizational value through unique expertise in a functional specialty area. They remain current in their area of expertise and serve as a resource in that area for the organization.

3)      High Standards - Effective performers establish and model standards that guarantee exceptional quality and necessary attention to detail. They continually seek to improve processes and products, and they hold staff accountable for quality. They find best practices, share them, and then improve upon them.

4)      Conflict Management - Effective performers recognize that conflict can be a valuable part of the decision-making process. They are comfortable with healthy conflict, and they support and manage differences of opinion. They thwart destructive competition or friction and use consensus to debate and resolve issues.

5)      Problem Solving & Decision Making - Effective performers are able to identify problems, solve them, act decisively and show good judgment. They isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgment.

The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PHI Aviation LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

PHI Aviation LLC. does not sponsor applications for work visas.  Applicants for employment with PHI Aviation LLC must be currently authorized to work in the United States on a full-time basis.  PHI Aviation LLC will not consider applications from candidates who require the company to sponsor a work visa and/or who are not currently authorized to work in the United States on a full-time basis.