Software Support Engineer jobs in Provo, UT

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Senior Software Engineer
  • Jolt Software
  • Lehi, UT FULL_TIME
  • Life at Jolt

    Jolt is a Utah home-grown tech leader providing a digital solution for restaurants, car washes, health offices, amusement parks, retail stores, and many more industries that have deskless workers. Our task management suite of products include operational task lists, employee scheduling, food safety regulations, employee training modules, printed labels, time tracking, and more! Our software is used by the most recognizable companies such as McDonald’s, Legoland, Chick-fil-A, Chevron, The Bellagio, and 7-Eleven. Software engineers that are ready to make an immediate impact in a growing business will love working with us!

    No Pigeonholes Here...

    Our development environment here grants you the opportunity to be flexible and have autonomy where you want. Maybe you’re a front-end developer that wants to gain some back-end experience. You can do that here! Rest assured, your skills will be utilized on any part of the stack, while also giving you the opportunity to learn and grow in other areas.

    You’ll be working with a powerful, enterprise ready software that can do a lot of things. With over 100,000 users on the app, this product you’d be working with IS the heart of our revenue! Our company is seeing significant strides in growth with our customer base and if you hop on the Jolt rocket now, you will see your immediate impact and contribution firsthand and be rewarded for it.

    Job Description

    This is a mobile-focused position where you'll be working with React Native for Jolt's mobile application. You will be responsible for a variety of different projects in various languages and frameworks such as React, GraphQL and others. You will be building interfaces for new and existing products in the React Native framework for our web application. Jolt uses Docker, Kubernetes, hosts in AWS, and even has iOT type devices that work seamlessly with our software. We are a highly collaborative team that focuses on developing and refining the Jolt Software for the end user. You will have autonomy in moving prototypes into production for all Jolt products.

    Your role is essential for the growth of the Jolt platform! This is a great opportunity for you if you’re able to learn quickly and work in languages with which you may not already be familiar. Your creativity, diligence, and focus will enable you to be successful in this role. Your desire and determination to consistently take on new challenges will be imperative in becoming a contributing member of the development team


    Qualifications

    1. 3 years of professional software engineering experience
    2. Extensive experience working with Javascript or React
    3. Ability to quickly ramp up on new skills and technologies

    You will stand out if you also have:

    • A Bachelor's degree in one of the following fields: Computer Science, IT, technology or other related field.
    • Experience developing with Reactjs, HTML, & CSS
    • Professional experience with multiple parts of the Jolt technology stack (below)

    Jolt Technology Stack:

    -Javascript

    -React-Native

    -redux / redux-saga

    -relay

    -AWS

    -Apollo

    -MySql / sqlite/ Redshift

    -GraphQL

    -Docker / Kubernetes

    -Elasticsearch


    Benefits and Perks

    • Hybrid flexible work structure (2 days remote from home)
    • Monthly cash stipend/fun money towards a variety of vendors to embrace our culture of living your life!
    • Equity in stock options
    • 15 days PTO 14 paid company holidays
    • Health, dental, and vision insurance
    • Employer HSA contribution
    • On site gym and showers, stocked kitchen, and weekly lunches

    Videos to see if you believe in our product!

    Jolt Product Demo


    Checklists Testimonial | Coconut Cove

    Jolt for Convenience Stores

    Labeling Testimonial | Culver's

    Jolt Value Prop and ROI Video

    To learn more about Jolt, visit jolt.com/values

    Jolt is an equal opportunity employer. Jolt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

  • 25 Days Ago

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Principal Software Engineer
  • ECI Software Solutions Career
  • Provo, UT FULL_TIME
  • As a Principal Software Engineer you will be responsible for translating our product vision into scalable SaaS solutions that enable the success of service industry businesses worldwide. You'll be emb...
  • 1 Month Ago

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Technical Support Specialist
  • Jolt Software
  • Lehi, UT FULL_TIME
  • Jolt is a dynamic company providing comprehensive operations management software, digital food safety solutions, and employee accountability tools to a variety of industries including restaurants, ret...
  • 1 Month Ago

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Customer Support Representative
  • Rain Retail Software
  • Provo, UT FULL_TIME
  • Ready to start your career at a growing SaaS Company? Now is the time to join our team here at Rain, Located near Provo, Utah, Rain Retail is one of the fastest-growing cloud-based SaaS companies in U...
  • 16 Days Ago

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Product Support Specialist
  • ECI Software Solutions Career
  • Provo, UT FULL_TIME
  • As a Product Support Specialist for our team you will be supporting small to medium-sized entrepreneurs using our ERP solutions. We are searching for an outgoing, energetic, and motivated customer sup...
  • 12 Days Ago

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Manger of Client Support
  • Rain Retail Software
  • Provo, UT FULL_TIME
  • About Rain Retail Now is the time to join our team here at Rain, Located near Provo, Utah, Rain Retail is one of the fastest-growing cloud-based SaaS companies in Utah. We serve specialty retailers ac...
  • 14 Days Ago

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0 Software Support Engineer jobs found in Provo, UT area

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Application Support Engineer
  • Synechron
  • Salt Lake City, UT
  • Role: Application Support Engineer- (Java/DB/Unix) Location: Salt Lake City, Utah, United States Day 1 Hybrid Onsite Qua...
  • 4/24/2024 12:00:00 AM

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Desktop Support Technician
  • Ovation Workplace Services Inc.
  • Salt Lake City, UT
  • Job Description Job Description Desktop Support Technician This role will be to provide overall hardware/software suppor...
  • 4/24/2024 12:00:00 AM

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Software Engineer - Night Shift (Remote)
  • Dematic
  • Salt Lake City, UT
  • Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Demati...
  • 4/24/2024 12:00:00 AM

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Customer Experience Engineer
  • Taxbit Enterprise
  • Draper, UT
  • **Customer Experience Engineer** at TaxBit Draper, Utah, United States **About TaxBit** TaxBit is helping to drive mains...
  • 4/24/2024 12:00:00 AM

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Onsite Data Center Operations Technician/Engineer
  • F2Onsite
  • Salt Lake City, UT
  • Job Description Job Description Onsite Data Center Operations Technician/Engineer 5 month assignment with possible exten...
  • 4/23/2024 12:00:00 AM

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L2/L3 Application Support Engineer
  • Synechron
  • Salt Lake City, UT
  • Role: L2/L3 Application Support Engineer- (Java/DB/Unix) Location: Salt Lake City, Utah, United States Day 1 Hybrid Onsi...
  • 4/22/2024 12:00:00 AM

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Support Executive
  • Tata Consultancy Service Limited
  • West Jordan, UT
  • Job Title Support Executive Key words to search in resume Desktop Support End User Computing Hardware Software Technical...
  • 4/21/2024 12:00:00 AM

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Technical Support Manager
  • ConsultNet
  • American Fork, UT
  • Technical Support Manager Contract to Hire Provo, Utah Metro area Target Pay $80,000+ / year base salary Job Summary: Th...
  • 4/20/2024 12:00:00 AM

Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is the largest city and county seat of Utah County. Provo lies in the Utah Valley at an elevation of 4,549 feet (1,387 m). According to the United States Census Bureau, the city has a total area of 44.2 square miles (114.4 km2), of which 41.7 square miles (107.9 km2) is land and 2.5 square miles (6.5 km2), or 5.66%, is water. The Wasatch Range contains many peaks within Utah County along the east side of the Wasatch Front. One of these peaks, known as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$64,302 to $86,084
Provo, Utah area prices
were up 2.3% from a year ago

Software Support Engineer in Grand Forks, ND
The ability to understand how the end to end solution works, including hardware, software, and networking is needed.
December 22, 2019
Software Support Engineer in Lexington, KY
As our Software Support Engineer you collaborate on projects to renew and improve the ATM Software that we developed in-house.
February 07, 2020
Software Support Engineer in Waco, TX
The Engineer Support Services Analyst provides software, data, and digital workflow solutions to the OneSubsea Engineering organization.
January 26, 2020