Software Support Manager jobs in the United States

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Location : San Jose, California, United States

About Supermicro :

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

Job Summary :

Supermicro is seeking a Software Manager for AI & ML-Ops to help create industry defining experiences for our customers. Bringing a growth mindset, this position will oversee the development, and implementation of Artificial Intelligence (AI) and Machine Learning (ML) operations. The role will require a combination of insatiable curiosity, strategic vision, technical expertise, force-multiplying leadership, and customer obsession to help build an incredibly valuable product for our customers. This leader will understand the product strategy / roadmap and help translate those needs into end-to-end solutions (people, process, and technology). A deep technical understanding of what it takes to connect, collect, and manage data across many connected devices is critical to this position.

This position requires someone who is hands-on, self-starter, corporate explorer, fast learner, and customer champion. A progressive track record with proven ability to lead / manage change, collaborate effectively across functions, communicate with impact, and excel in an ambiguous / fast-paced environment is a must.

Essential Duties and Responsibilities :

Includes the following essential duties and responsibilities (other duties may also be assigned) :

• You will be responsible for designing and implementing AI / ML strategies into Supermicro’s Cloud Orchestrator product
• Team Leadership : Manage a team of AI developers and solution engineers, fostering collaboration, and providing guidance.
• Innovation : Driving innovation in integrating end-to-end AI lifecycle & ML-Ops processes. This includes data acquisition, preparation, model development, deployment, and monitoring
• Research & Development : Keeping abreast of industry trends, best practices, researching new technologies, and implementing cutting-edge solutions.
• Ensuring the quality, reliability, scalability, and security of the AI / ML solutions and platforms
• Foster a culture of learning, experimentation, and excellence within the AI / ML team and the organization
• Work with stakeholders that include Supermicro’s partners to identify business needs and requirements, proposing technical solutions, and leading the implementation of the chosen solutions

Qualifications :