Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Note: we are willing to consider Junior Level Candidates with Internship or Academic Experience for this role
Stable and Growing Alabama Based Company with a Strong History of Internal Promotions; Recession Resistant Business Model-Essential Industry type Business Customers.
Managerial Culture of Leveraging Technology to Increase Revenue and Save Time.
Bright and Collaborative Team focused environment.
Desired Skills/Experience:
Pluses: (not required-nice to have any of these):
Good Salary and Benefits Package.
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