Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Position Overview
This role can reside from a home office from any city and state pursuant to client needs.
We are looking for an experienced Sales/Business Development Manager in the field of Industry Logistics Solutions Business in the USA with a strong background in the automated material handling solutions planning (e.g., Automated Storage and Retrieval Systems, conveying technologies, AGVs).
The Sales Development Manager will generate new sales leads and contacts, handle existing and new customers according to the Siemens Digital Industries focus branches. As the face to the customer, they will be responsible for the whole opportunity development, acquisition, planning and offering process.
Responsibilities
Acquiring new customers according to the Siemens Strategy
Executing the entire offering process with emphasis on consulting and sales
Your responsibilities will include:
Planning and preparing customer presentations
Customer visits virtual or in person
Promoting the Siemens Industry Solutions Portfolio at the focus customers and Siemens internally
Analyzing and understanding of the customer requirements and needs
Developing new concepts and layouts according to the customer requirements
Responsible for the whole offering process including concept development and evaluation, calculation, the commercial quote, and the technical description.
Designing of the first concept layout AutoCAD drawings
May guide a team of designer, electricians, and suppliers during the offering process.
Finding and develop new potential suppliers and partners in collaboration with the purchasing department.
Proper communication with all project stakeholders (customer, planer, team member)
Preparing and attending at the big Intralogistics Trade Fairs in the US (e.g., Promat, Modex)
Required Knowledge, Skills, Education, and Experience:
5 years of experience in Automated Logistics Solutions Sales, i.e., Warehouses
Bachelor’s Degree or equivalent experience.
Strong Communication & Presentation Skills
Experience coordinating and collaborating within a team, and detailed opportunity development and closure.
Broad experience developing projects / opportunities, contacts, project scope, and key decision makers within CRM tools.
Travel: 25%
Working in an international team
Based out of Greenville, SC, or Home office (USA)
Qualified applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Preferred Knowledge/Skills, Education, and Experience
Experience with the Siemens standard automation products preferred.
Advanced Auto CAD
Knowledge of equipment safety requirements (OSHA)
Expert MS Office (PowerPoint, Excel, Word)
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Job Family: Customer Services
Req ID: 365139
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