Software Support Manager jobs in Knoxville, TN
Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Software Support Manager jobs
Security Manager
- Cimarron Software
-
Oak Ridge, TN
FULL_TIME
-
Job Description:
- Serve as the Safeguards and Security lead for Startup activities as defined in the UPF Commissioning Management Plan, responsible for integrating the security activities into the UPF Project schedule.
- Monitor and analyze the UPF Integrated Master Schedule (IMS), with a focus on the security activities to ensure appropriate status, identify lagging activities, and recommend corrective actions to the UPF Security Support Manager.
- Serve as the lead point of contact and SME for UPF Startup, coordinating Security Support issues and/or interfaces and ensuring system test plans and/or verification matrices validate security functional and performance requirements as necessary to demonstrate Operational Readiness of the security systems.
- Interface with UPF Systems Engineering department to create, assist, and review UPF system verification matrixes to ensure proper acceptance criteria are established to ensure the testing and/or inspection process validates security requirements.
- Provide input to necessary Cyber Security Plans for the security systems deployed to UPF, ensuring coordination between UPF Startup and the Y-12 Physical Security Systems organization.
- Create or assist in developing maintenance and facility operating procedures and/or manuals for personnel monitoring, access control, alarm monitoring and/or display, video surveillance and/or assessment, and tactical control systems.
- Coordinate with UPF Maintenance Engineering to ensure the development of preventative maintenance plans for the varied security equipment including identification of appropriate spare parts supply chain.
- Ensure each security system is properly analyzed through the UPF reliability, availability, maintainability, and inspectability (RAMI) or Physical Asset Management Solution (PAMS) processes.
- Ensure the development of a Maintenance training plan for the security systems and/or equipment.
- Coordinate with Y-12 Security operations, UPF Readiness Lead, UPF Startup Lead, and UPF Systems Engineering Lead to develop security system test requirements, ensure appropriate turnover documentation is generated, resolve issues in testing requirements and/or results, and develop the Master Equipment List for each system.
- Provide technical SME support for design reviews and/or design change requests to ensure requirements from DOE Orders, the UPF Security Design Requirements Document, and functional and/or operating requirements are satisfied.
- Coordinate and assist in the development of System Interface Control Documents (SICD) that define scopes of work that must be performed by Y-12 resources instead of UPF resources that are technically accurate and effectively execute the work.
- Coordinate with the Y-12 Physical Security Systems and Y-12 Design Authority Representative (DAR) to ensure and assist with the appropriate entry of the new UPF equipment into the formal Y-12 Configuration Management program.
- Ensure appropriate updates to System Elements List (SEL), System Design Descriptions (SDD), and Technical Basis Index Summary (TBIS) documentation.
- Support the Readiness Assurance Program by ensuring proper readiness criteria are identified and supported by Affirmation statements with objective evidence proving satisfactory completion.
- Monitor schedule to ensure evidence is created and collected in a timely manner, assisting with data collection as needed.
- Coordinate with the UPF Readiness Assurance Lead to ensure evidence is input into the Readiness Certification Assurance Process Tracking System (RCAPTS).
- Due to facility requirements, only U.S. Citizens are eligible for consideration at this time.
- Cimarron employees are required to follow federal, state, and local laws regarding COVID-19 practices, as well as customer requirements.
- Ability to obtain a U.S. Security Clearance.
- Ability to complete and pass a pre-employment drug screen and background check, which includes verification of employment and education.
- High School diploma or equivalent and 21 or more years of experience, or Bachelor's degree and 15 or more years of experience.
- 22 Days Ago
Program Manager
- Support Solutions
-
Knoxville, TN
OTHER
- Job Details Job Location: Knoxville - Knoxville, TN Position Type: Full Time Salary Range: Undisclosed DescriptionGENERAL FUNCTION: To provide supervision and coordination of residential, day and pers...
- 1 Month Ago
Nurse Manager
- Support Solutions
-
Knoxville, TN
OTHER
- Job Details Job Location: Knoxville - Knoxville, TN Position Type: Full Time Salary Range: Undisclosed Job Shift: Day DescriptionQualifications
- 1 Month Ago
Franchise Success Manager Software
- ITRIP LLC
-
Knoxville, TN
FULL_TIME
- About Inhabit Inhabit is a software company serving the residential and vacation property management industries. It delivers best-in-class software solutions while fostering industry-leading innovatio...
- 1 Month Ago
Direct Support Professional
- Support Solutions
-
Knoxville, TN
OTHER
- Job Details Job Location: Knoxville - Knoxville, TN Position Type: Full Time Salary Range: Undisclosed Job Shift: Any DescriptionGENERAL FUNCTION: The position involves providing support to individual...
- 1 Month Ago
Filters
- Current Active Filter
- Knoxville, TN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Software Support Manager jobs found in Knoxville, TN area
Tier II IT Service Desk
- StaffSource
-
Knoxville, TN
- Job Description Job Description The IT Support Specialist will be responsible for working mostly in a remote and/or onsi...
- 4/17/2024 12:00:00 AM
Helpdesk Coordinator
- CRG
-
Knoxville, TN
- Helpdesk Coordinator Location: Knoxville, TN Pay: $52,500 + 30-50% annual bonus Summary Act as the Initial point of supp...
- 4/16/2024 12:00:00 AM
Lead Software Engineer, Full Stack (Java, Python, Go, React, Angular, AWS)
- Capital One
-
Knoxville, TN
- 77 West Wacker Dr (35012), United States of America, Chicago, Illinois Lead Software Engineer, Full Stack (Java, Python,...
- 4/15/2024 12:00:00 AM
Lead Software Engineer, Back End (AWS, Java, Python)
- Capital One
-
Knoxville, TN
- 77 West Wacker Dr (35012), United States of America, Chicago, Illinois Lead Software Engineer, Back End (AWS, Java, Pyth...
- 4/15/2024 12:00:00 AM
Senior Software Engineer, Full Stack (Java, AWS)
- Capital One
-
Knoxville, TN
- West Creek 1 (12071), United States of America, Richmond, Virginia Senior Software Engineer, Full Stack (Java, AWS) Do y...
- 4/15/2024 12:00:00 AM
Lead Software Engineer, Back End
- Capital One
-
Knoxville, TN
- Center 1 (19052), United States of America, McLean, Virginia Lead Software Engineer, Back End Do you love building and p...
- 4/15/2024 12:00:00 AM
Lead Software Engineer, Back End (Java)
- Capital One
-
Knoxville, TN
- Ponce City Market (41675), United States of America, Atlanta, Georgia Lead Software Engineer, Back End (Java) Do you lov...
- 4/15/2024 12:00:00 AM
Senior Software Engineer, Back End
- Capital One
-
Knoxville, TN
- West Creek 1 (12071), United States of America, Richmond, Virginia Senior Software Engineer, Back End Do you love buildi...
- 4/15/2024 12:00:00 AM
About Knoxville, Tennessee
Knoxville is a city in the U.S. state of Tennessee, and the county seat of Knox County. The city had an estimated population of 186,239 in 2016 and a population of 178,874 as of the 2010 census, making it the state's third largest city after Nashville and Memphis. Knoxville is the principal city of the Knoxville Metropolitan Statistical Area, which, in 2016, was 868,546, up 0.9 percent, or 7,377 people, from to 2015. The KMSA is, in turn, the central component of the Knoxville-Sevierville-La Follette Combined Statistical Area, which, in 2013, had a population of 1,096,961.
First settled in 178...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$106,508 to $150,939
Knoxville, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Software Support Manager do?
Software Support Manager in Boca Raton, FL
We are looking for an enthusiastic Software Support Manager to join us.
December 28, 2019
Software Support Manager in Roanoke, VA
We are actively looking for an experienced Software Support Engineer who shares our values to join our team.
November 27, 2019
Software Support Manager in Greenville, MS
The Software Support Manager Job Description is mentioned in the following procedures.
February 05, 2020