Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
About Banyan Software:
Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build, and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2015 with a permanent capital base setup to preserve the legacy of its founders, Banyan focuses on a buy-and-hold for-life strategy for growing software companies that serve specialized vertical markets.
Location: Remote across the US/Canada
Experience: 8 years of Product Management experience
About Element34:
Element34 is not just a company; it's a hub of innovation and excellence in the on-premises secure test automation infrastructure. Element34 was founded in 2015 and is a multinational company that is a leading provider of on-premises secure test automation infrastructure. Our flagship product, Selenium Box “SBOX,” stands tall as the beacon of cutting-edge technology, embraced by global giants for its unmatched security, scalability, and performance. SBOX is maintenance-free and helps organizations simplify their on-premises Selenium, Appium, and Playwright infrastructure for cross-browser and mobile tests. The company founders and staff are key contributors and thought leaders to Selenium, Selendroid, and ios-driver.
We breathe life into dreams and simplify complexities with our revolutionary approach, shaping the future of test automation. Join us, and let's redefine possibilities together! We enjoy the atmosphere of a small company that knows a work-life balance is the priority, while having the support of a big parent company.
Position Overview:
Are you a tech-savvy leader with a passion for innovation? We're seeking a Technical Product Manager to drive the evolution of our groundbreaking product, SBOX, the leading solution for inside the corporate network enterprise Selenium Grid. If you're ready to lead the charge in revolutionizing automated testing, this is the role for you.
Qualifications:
Responsibilities:
Why Element34:
Element34 is a proven and profitable company with a tried and tested product that has some of the most prestigious companies in the world as customers. This is an outstanding opportunity for an ambitious candidate.
If you're ready to embark on a journey of innovation, collaboration, and boundless possibilities, then look no further. Join us at Element34, where the future of test automation awaits your creative genius. Let's build something extraordinary together!
Clear All
0 Software Support Manager jobs found in Shreveport, LA area