Software Support Manager jobs in Washington

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Program Manager
  • Absolute Software
  • Washington, WA FULL_TIME
  • Description

    Location: Seattle, WA (or surrounding areas), On-site (Remote flexibility with 2 days a week commute preferred) 
     
    We are a dynamic and innovative technology company committed to delivering cutting-edge solutions in networking, security service edge, ZTNA, and security software domains. Our mission is to revolutionize the way businesses interact with and secure their digital infrastructure. To achieve this, we're seeking a seasoned Program Manager to join our team in Seattle, WA, or surrounding areas. 
     
    As a Program Manager at our company, you will play a pivotal role in driving the successful delivery of our software programs. Leveraging your expertise in project management and technical acumen, you will oversee the end-to-end lifecycle of multiple projects, ensuring they are delivered on time, within budget, and to the highest quality standards. This role requires a deep understanding of software development methodologies, cloud technologies (Azure or AWS). 
     
    Key Responsibilities: 
    • Lead the planning, execution, and delivery of software programs, adhering to established timelines, budgets, and quality benchmarks.
    • Collaborate closely with cross-functional teams including engineering, product management, and QA to define project requirements, scope, and deliverables.
    • Utilize your technical expertise to provide guidance and support to development teams, facilitating effective communication and problem-solving.
    • Drive continuous improvement initiatives to optimize project management processes and enhance team productivity.
    • Act as a primary point of contact for stakeholders, providing regular updates on project status, risks, and mitigation strategies.
    • Ensure compliance with industry standards and best practices, particularly in networking, VPN, and security software domains.
    • Utilize project management tools such as JIRA, GIT, Confluence, and Perforce to track progress, manage dependencies, and document key project artifacts.
    Requirements: 
    • 5 years of proven experience as a Program Manager, with a track record of successfully managing software programs.
    • Demonstrated expertise in programming languages such as C , Java, and Python.
    • Hands-on experience with cloud platforms such as Azure or AWS.
    • Preferably experience in networking, VPN, or security software projects.
    • Bachelor's degree in Math, Business, or Science disciplines.
    • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
    • Strong analytical and problem-solving abilities, with a keen attention to detail.
    • Ability to commute to Seattle or surrounding areas at least 2 days a week.
    • Experience with Jira, Confluence, Perforce and GIT desirable
    Benefits: 
    • Competitive salary and comprehensive benefits package.
    • Opportunity to work with cutting-edge technologies and drive impactful projects.
    • Dynamic and collaborative work environment with opportunities for growth and development.
    • Flexible remote work options with a preference for on-site presence in Seattle or surrounding areas.
    Why Work For Us:
    You’re resilient and passionate about securing the Work from Anywhere era.
    So are we.
    We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.
    Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.
      
     
     
    Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel 

    Absolute Software Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

  • 29 Days Ago

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Program Manager
  • Absolute Software
  • Seattle, WA FULL_TIME
  • Description Location: Seattle, WA (or surrounding areas), On-site (Remote flexibility with 2 days a week commute preferred)We are a dynamic and innovative technology company committed to delivering cu...
  • 29 Days Ago

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Engineering and IT Support - Customer Engineer 3
  • Talent Software Services, Inc.
  • Redmond, WA CONTRACTOR,FULL_TIME
  • Candidate Requirements Years of Experience Required - 5 Degrees or certifications required Azure 900 Certification (going for L300-400 technical depth on Azure, ideally with data skillset) Best vs. Av...
  • 11 Days Ago

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Program Manager (End-of-Life Software/End-of-Support Software)
  • TEKsystems c/o Allegis Group
  • Redmond, WA FULL_TIME
  • Job DetailsProgram Manager (End-of-Life Software/End-of-Support Software) / 100% Remote / Support Pacific Standard Time Business Hours***Candidates must have proven experience with retiring services, ...
  • 3 Days Ago

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Software Engineering Manager - Trust Support Product
  • Block
  • Seattle, WA FULL_TIME
  • Company DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynam...
  • 25 Days Ago

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Construction Account Manager
  • Samson Software Solution
  • Seattle, WA FULL_TIME
  • Title: Construction Key Account Manager Location: Greater Seattle, WA / Portland, OR. Job Type: Fulltime Job Description: Looking for candidates with Construction Undustry expe.- account management an...
  • 18 Days Ago

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Project Support Adminstrator
  • Engineering Excellence
  • Valley View, OH
  • Why You Should Join the Engineering Excellence Team? Our team consists of the very best; we believe in doing what is rig...
  • 4/23/2024 12:00:00 AM

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Major Accounts Inside Sales Representative
  • ADP
  • Pittsburgh, PA
  • ADP is hiring Inside Sales Representatives. We're looking for someone with a demonstrated sales aptitude and excellent c...
  • 4/23/2024 12:00:00 AM

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Security Site Supervisor - Armed
  • Allied Universal®
  • Tampa, FL
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 4/23/2024 12:00:00 AM

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Sr. Engineer, Ride/Show - Software Engineering
  • Universal Orlando
  • Orlando, FL
  • JOB SUMMARY: Provides subject matter expertise on one or more Ride and/or Show system disciplines, which includes but is...
  • 4/23/2024 12:00:00 AM

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Engineer II, Advanced Technology Interactives (ATI) – Universal Epic Universe
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 4/23/2024 12:00:00 AM

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Devops Engineer
  • Huntress Talent
  • New York, NY
  • The ideal candidate is self-driven, data-driven, and can work in a distributed team. This professional hold strong knowl...
  • 4/23/2024 12:00:00 AM

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Sales Account Executive
  • Centric Business Systems - powered by UBEO
  • Baltimore, MD
  • Purpose The primary responsibility for this position is selling business technology solutions through prospecting and co...
  • 4/23/2024 12:00:00 AM

C
Sales Account Executive
  • Centric Business Systems - powered by UBEO
  • McLean, VA
  • Purpose The primary responsibility for this position is selling business technology solutions through prospecting and co...
  • 4/23/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$125,207 to $177,440

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