Strategic Customer Success Manager jobs in the United States

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Customer Success Manager
  • Strategic Employment Partners (SEP)
  • Seattle, WA FULL_TIME
  • This B2B SaaS company has been in business for 20 years and is working with Fortune 1000 client companies. They are seeking a proactive and data-driven Customer Success Manager to join their dynamic CS team. In this high-volume, low-touch role, you will manage a large portfolio of accounts, ensuring customer satisfaction and retention through automation, data analysis, and proactive engagement. Your goal is to maximize product value, leveraging insights and efficient processes to guide customers in adopting innovative SaaS solutions. Position is full-time, direct hire, and fully remote in the following states: Washington, Idaho, Michigan, Pennsylvania, Virginia, North Carolina, Tennessee, Texas, Arizona, and Oregon.


    Required Skills

    • 4 years in SaaS Customer Success or related field
    • Strong data analysis and tech knowledge (Excel/Spreadsheets)
    • Proven experience managing high volumes of accounts (50-100)
    • Ability to create automated processes and templates for efficient customer engagement


    Bonus Skills

    • Experience with Tableau or Power BI to tell data-supported stories
    • Knowledge of workforce management or HCM solutions
    • Experience in handling technical issues and advocating for customer needs
    • Familiarity with QBR/ABR value demonstration


    Perks

    • Employee stock options and comprehensive health benefits
    • Flexible work environment with remote options
    • Annual wellness and home office stipends
    • Career growth and development opportunities

  • 22 Days Ago

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Technical Customer Success Manager
  • Web Shop Manager
  • , AL FULL_TIME,CONTRACTOR
  • Position: Technical Customer Success ManagerOverview:As a Technical Customer Success Manager at Web Shop Manager, you will be instrumental in driving the growth and success of our eCommerce clients. Y...
  • 2 Months Ago

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Technical Customer Success Manager
  • Web Shop Manager
  • , OH FULL_TIME,CONTRACTOR
  • Position: Technical Customer Success ManagerOverview:As a Technical Customer Success Manager at Web Shop Manager, you will be instrumental in driving the growth and success of our eCommerce clients. Y...
  • 2 Months Ago

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Technical Customer Success Manager
  • Web Shop Manager
  • , GA CONTRACTOR,FULL_TIME
  • Position: Technical Customer Success ManagerOverview:As a Technical Customer Success Manager at Web Shop Manager, you will be instrumental in driving the growth and success of our eCommerce clients. Y...
  • 2 Months Ago

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Strategic Customer Success Manager
  • PagerDuty
  • Atlanta, GA FULL_TIME
  • PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportun...
  • 1 Day Ago

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Strategic Customer Success Manager
  • Snapdocs
  • Denver, CO FULL_TIME
  • The Strategic Customer Success manager will serve as the main point of contact for our customers. You will be responsible for maximizing the value that lenders realize at Snapdocs, sustaining and expa...
  • 28 Days Ago

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Senior Client Services Manager
  • Williams Lea
  • Washington, DC
  • Williams Lea is hiring for a Senior Client Services Manager for a Washington, DC office to work Monday to Friday 8:00 am...
  • 12/2/2024 12:00:00 AM

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Security Client Manager
  • Allied Universal
  • Washington, DC
  • Allied Universal, North Americas leading security and facility services company, provides rewarding careers that give yo...
  • 12/2/2024 12:00:00 AM

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Sales Manager - Customer Service
  • Corporation
  • Sterling, VA
  • Job Description Job Description Customer Service Manager - Sales Herndon, VA MUST: Experienced Customer Service Manager ...
  • 12/1/2024 12:00:00 AM

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Client Manager- Federal Government Sales
  • RELX INC
  • Washington, DC
  • **This is a field based position. Qualified candidates must be able to make day trips to clients in Washington DC 2-3 da...
  • 11/29/2024 12:00:00 AM

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Customer Service Manager
  • Macy's
  • Bethesda, MD
  • Manager, Sales and Customer Service Bethesda, MD, United States Full time Schedule $58,850- $98,340 Annually* * based on...
  • 11/28/2024 12:00:00 AM

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Customer Service Manager
  • Macy's
  • Springfield, VA
  • Manager, Sales and Customer Service Springfield, VA, United States Full time Schedule $61,525- $102,810 Annually* * base...
  • 11/28/2024 12:00:00 AM

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Customer Success Manager (SaaS)
  • Glue Up
  • McLean, VA
  • Job Description Job Description Glue Up is a leading SaaS provider of an all-in-one solution that empowers businesses to...
  • 11/28/2024 12:00:00 AM

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Senior Customer Success Manager Federal/National Defense
  • Nexthink
  • Washington, DC
  • Company Description Nexthink is the leader in digital employee experience management software. The company provides IT l...
  • 11/28/2024 12:00:00 AM

Income Estimation for Strategic Customer Success Manager jobs
$95,470 to $127,876