Supply Manager jobs in Beaumont, TX

Responsibilities:

o Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction

o Follows Service Department goals and budget, in alignment with the organization’s financial and operational objectives

o Executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals

o Assists with coordinating customer clinics, field days, and related promotional events

o Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit

o Schedules and assigns jobs and work areas to all employees in the Service Department according to their skills and knowledge

o Ensures work orders are complete and accurate prior to customer billing

o Ensures all departmental tools, equipment, and vehicles are in good working order

o Manages employee development and training activities for employees reporting to this position

Experience, Education, Skills and Knowledge:

• 5 years experience in Service Department operations
• 5 years management experience
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Familiar with John Deere and competitive products is a plus
• Basic understanding of financial principles relative to Service Department operations
• Ability to analyze and interpret internal reports
• Ability to work extended hours and weekends
• Excellent customer service skills
• High School Diploma or equivalent experience

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Other types of insurance
• Retirement benefits or accounts

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift

Work Days:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 5 years (Required)
• Microsoft Office: 5 years (Required)
• management: 5 years (Required)

Work Location: In person