Support Analyst jobs in Fort Worth, TX

Who We Are
JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit www.jpshealthnet.org.
To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.

Job Description:

Job Summary: The Application Support Analyst assists with optimizing and customizing business applications to align data inputs, outputs, and workflows with organizational needs. This role involves configuring systems, defining business rules, and customizing workflows to enhance data accuracy, compliance, and process efficiency. The Analyst collaborates closely with IT and various business units to integrate systems, troubleshoot issues, and facilitate user adoption of new configurations. This position analyzes data, configures reports, and delivers insights that support decision-making. Additionally, the Analyst acts as a liaison between stakeholders to ensure alignment between business processes and technology, contributing to continuous process improvements and ensuring high data quality.

Essential Job Functions & Accountabilities:

Qualifications:

Required Qualifications:

• One of the following qualification groupings is required for this position as indicated below:
  • Bachelor’s degree in health information management, Computer Science, Information Technology, clinically oriented health field, or another related field.
  2 years of experience in application support, system administration, analytics, or a related role.
  


OR


• High School Diploma, GED, or equivalent.
• 6 years of experience in application support, system administration, analytics, or a related role.
Preferred Qualifications:
• Bachelor’s degree in Business Administration or related field of study.
• 5 plus years of experience in a hospital business or registration office.
• 5 plus years of experience as a contact center manager and/or similar position.
• Epic proficiency or certification in ambulatory or revenue cycle modules.
• Experience in change management and user training/support.




Location Address:
401 Stribling Drive
Azle, Texas, 76020
United States