Support Services Coordinator jobs in Lincoln, NE

Description

JOB SUMMARY

Performs responsible professional work in hiring, supervising, and training independent contractors who provide for the health and well-being of individuals supported. The coordinator is ultimately responsible for ensuring all independent contractors facilitate personal outcomes and make positive connections in the lives of persons receiving services and assist them in increasing their social roles within the community.

ESSENTIAL FUNCTIONS

• The ability to exercise good judgment in evaluating situations and in decision-making, which ensures individuals’ safety and maintains confidentiality.
•  Utilizes effective oral and written communication skills.
•  Interviews potential contractors and assists with placement decisions.
•  Provides and/or coordinates training in the skills and procedures necessary to maximize consistency and to provide habilitative services and ensure competency and image enhancement.
• Participates actively in the Individual Support Plan process.
• Coordinates and monitors skills training for individuals supported to promote greater integration and independence at work, home and in the community by providing opportunities for a meaningful day. 
• Ensures that individual goals, which are based on individual needs and personal outcomes are developed, implemented, and monitored as directed by ISP teams.
• Supervises record-keeping activities to ensure completeness, accuracy of information, and adherence to applicable policies and procedures as defined by Apace and regulatory agencies.
• Proficient in the use of a personal computer and applications.
• Ensures that written programs contain the necessary components to meet state requirements and what is outlined in the ISP.
• Provides the necessary supports for all contractors that encourages team building skills.
• Attend staff meetings, training conferences, and other developmental sessions as required to continue to improve job performance.
• Provides information and feedback to Behavioral Support Department in order to develop behavioral interventions and Program Ethics Committee reports for all restrictive programs and procedures based on the person’s needs.
• Performs on-call duties to assist contractors with a variety of issues including but not limited to medical and behavioral issues. Must be able to respond to emergencies at all locations within the area program.
• Confers with parents/guardians, Service Coordinators, Medical Services Associates, and others as necessary to coordinate individual services.
• Organizes and monitors internal quality reviews and is a member of the internal investigation team as necessary.
• Coordinates activities with regulatory agencies and ensures follow-up.
• Conducts performance reviews and carries out disciplinary action as necessary for contractors
• Schedules coverage to meet intervention hours and/or habilitative requirements.
• Provides immediate direction and necessary approval for actions, purchases, and plans of staff to allow agency operations to continue smoothly.
• Ensures follow-up to safety committee recommendations.
• Provides data necessary and assists in fiscal and administrative planning as a member of the agency’s management team.
• Fills in for direct line staff when no substitutes are available.
• Reviews and approves timecards, attendance sheets and other reports as assigned.
• Supervises volunteers as necessary.
• Interprets policies and procedures to contractors to ensure safety, improve communication and provide quality services.
• Recommends procurement of facilities and equipment as necessary.
• Manages and/or maintains and/or monitors individuals’ personal finances.
• Serves on regional committees as assigned.
• Coordinates and facilitates regular meetings.
• Performs minor maintenance activities and/or contacts the appropriate person for repairs.

Performs other duties as assigned.

Requirements

Knowledge, Skills and Abilities:

• Considerable knowledge in evaluation and teaching techniques for instruction of persons with disabilities.
• Ability to train and supervise staff, exercise good judgment in evaluating situations and making decisions and maintaining and preparing moderately complex records.
• Ability to communicate effectively with others.
• Considerable knowledge of the use and interpretation of assessments and data collection as it relates to people with developmental disabilities.
• Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used.

Minimum Qualifications:

• Bachelor's Degree in human services or a related field and two years of experience in Human Services.
• In lieu of a bachelor's degree, six years of experience in Human Services.

Desired Qualifications:

•  Preference will be given to candidates with a combination of experience and a college degree. 

Special Requirements:

• Possession of a driver’s license valid in the state of Nebraska or other adequate means of transportation.
• Performs duties “on-call” to attend to area program emergencies.
• Must possess a reliable means of communication (e.g. telephone, cell phone, etc.).
• Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol screen.