Support Services Coordinator jobs in Pittsburgh, PA

We are seeking a Support Coordinator for Adult Autism Waiver to join our team! You will be responsible for supporting and monitoring participants and their services they are receiving to help them be as successful as possible and increase their independence.

Please note that this would be a contracting position and you would receive a 1099 form at the end of the year. You would be responsible for managing your taxes that you may owe and tracking your items throughout the year. The case load would be part time around 15 to 20 hours a week which may vary based on the needs of each participant that you work with.

The position includes working from home and directly with the participants. The hours are flexible with some time restraints for meetings throughout the person's plan year. Training pay rate is 10.00 dollars and hour and 25.00 and hour for direct services.

Training pay for the initial trainings will be paid after 90 days of working with SCS.

Qualifications:

Minimum Qualifications for Supports Coordinators regardless of where services are rendered:

Meet the following minimum educational and experience requirements:

o A bachelor’s degree, which includes or is supplemented by at least 12 college credits in sociology, social work,

psychology, gerontology, criminal justice, or other related social science; or

o Two years’ experience as a County Social Service Aide 3 and two years of college level course work, which includes at least 12 college credits in sociology, social work, psychology, gerontology, criminal justice, or other related social service or

o Any combination of experience and training which includes 12 college credits in sociology, social work, psychology,

gerontology, criminal justice, or other related social service and one year of experience as a County Social Services Aide 3

or similar position performing paraprofessional case management functions; or

o A combination of 12 college credits in sociology, social work, psychology, gerontology, criminal justice, or other related

social science and two years professional experience in developmental disabilities, special education, mental health,

counseling psychology, school psychology, social work or health and rehabilitative services.

Have a valid driver’s license if the operation of a vehicle is necessary to provide Supports Coordination services.

Newly hired Supports Coordinators must successfully complete ODP required Supports Coordination Orientation Curriculum.

o Standard orientation includes all topics outlined in Chapter 6100.142 and 6100.802 as well as the completion of

SPeCTRUM 2.0 training.

Complete a minimum of 24 hours of training a year.

Must have a Pennsylvania State Police criminal history record check prior to the date of hire. If the prospective employee is not a

resident of the Commonwealth of Pennsylvania or has not been a resident of the Commonwealth of Pennsylvania for at least two

years prior to the date of employment, a Federal Bureau of Investigation criminal history record check must be obtained prior to

the date of hire.

Job Responsibilities:

Ongoing Supports Coordination: Upon completion of the initial plan, the SC:

Provides ongoing monitoring of the services included in the participant’s service plan as described in Appendix D-2-a of the waiver.

The Supports Coordinator must meet the participant in person no less than quarterly to ensure the participant’s health and

welfare, to review the participant’s progress, to ensure that the service plan is being implemented as written, and to assess

whether the team needs to revise the service plan. Within each year, at least one visit must occur in the participant’s home. At

least one visit must occur in a location outside the home where the participant receives services, if services are furnished outside

the home. In addition, the Supports Coordinator must contact the participant, his or her guardian, or a representative designated

by the participant in the service plan at least monthly, or more frequently as necessary to ensure the participant’s health and

welfare. These contacts may also be made in person. Monitoring the health and welfare of participants includes the review of

information in health risk screening tools and assessments, when applicable, or whether there have been any changes in orders,

plans or medical interventions prescribed or recommended by medical or behavioral professionals and whether those changes are

being implemented.

If the participant receives Behavioral Specialist Services, the SC ensures the participant’s Behavioral Support Plan and Crisis

Intervention Plan are consistent with the ISP, and reconvenes the planning team if necessary.

Reconvenes the planning team to conduct a comprehensive review of the ISP at least annually or sooner if a participant’s needs

change or if a participant requests that the planning team be reconvened (See appendix C for more information on annual ISP

development).

Reviews participant progress on goals/objectives by reviewing required documentation and other relevant data.

Initiates service plan team discussions or meetings when services are not achieving desired outcomes.

Annually completes assessments in accordance with ODP policy as part of the comprehensive review of the service plan. The

Supports Coordinator will use information from the assessments, as well as any additional assessments completed based on the

unique needs of the participant, to revise the service plan to address all of the participant’s needs.

At the annual service plan meeting, the Supports Coordinator will provide the participant and his or her family with information on

competitive integrated employment during the planning process and upon the participant’s or family’s request.

Provides the participant and his or her family or other caregivers with the standard ODP information about participant direction

and an explanation of the opportunity to self-direct services by enrolling in one of ODP’s waivers that offers participant-directed

services.

Informs participants about and facilitates access to unpaid, informal, local, generic, and specialized non-waiver services and

supports that may address the identified needs of the participant and help achieve the goals specified in the service plan.

Provides information to participants on the right to a fair hearing and assists with fair hearing requests when needed and upon

request.

Assists participants in participating in civic duties.

Coordinates service planning with providers of service to ensure there are no gaps in service or inconsistencies between services;

coordinates with other entities, resources and programs as necessary to ensure all areas of the participant’s needs are addressed;

and contacts family, friends, and other community members as needed to facilitate coordination of the participant’s relationship-based support network.

Office of Developmental Programs, Adult Autism Waiver, Provider Information Table, November 1, 2023

53 | Page *See page 3 of this document for additional requirements that apply to all AAW-enrolled service providers.

Assists with resolving barriers to service delivery.

Keeps participants and others who are responsible for planning and implementation of non-waiver services included in the service

plan informed of participant’s progress and changes that may affect those services.

Responds to and assesses emergency situations and incidents and assures that actions taken are appropriate and timely in order

to protect the health and welfare of participants.

Arranges for modifications of services and service delivery, as necessary to address the needs of the participant, and modifies the

service plan accordingly.

Works with ODP on the authorization of services on an ongoing basis and when ODP identifies issues with requested services.

Communicates the authorization status of services to ISP team members, as appropriate.

The Supports Coordinator must ensure that the participant’s initial and annual approved service plans are distributed to the

participant, family, and service plan team members who do not have access to HCSIS within a timeframe established by ODP policy, or

upon request.

During temporary travel Supports Coordination may be provided in Pennsylvania or other locations as per the ODP travel policy.

Travel time may not be billed by the provider as a discrete unit of this service.

If a participant refuses Supports Coordination services, ODP staff will perform the Supports Coordination tasks described in this waiver

to assure health and welfare of the participant.

Supports Coordination Organizations must use HCSIS to maintain case records that document the following for all individuals receiving

Supports Coordination:

1) The name of the individual.

2) The dates of the Supports Coordination services.

3) The name of the provider agency (if relevant) and the person providing the Supports Coordination.

4) The nature, content, units of the case management services received and whether goals specified in the service plan have been

achieved.

5) Whether the individual has declined services included in the service plan.

6) The need for, and occurrences of, coordination with other SCs or case managers.

7) A timeline for obtaining needed services.

8) A timeline for reevaluation of the ISP.

Teleservices

Supports Coordination teleservices may be used for locating, coordinating and monitoring activities when all of the following are met:

Service delivery complies with the requirements in the service definition, ODP policies and regulations.

Teleservices must be provided by means that allow for live two-way communication with the participant, no recording of the

interaction shall be captured.

Teleservices via video communication devices in bathrooms is prohibited.

Teleservices via video communication devices in bedrooms may only occur when all of the following are met:

o The participant has chosen to receive teleservices in their bedroom due to a medical condition which makes it difficult or

impossible for them to leave their bedroom to receive services in another room in the house, or the participant would like

privacy from others in the home during receipt of services;

o The participant turns the video communication device on and off themselves or requests assistance in turning the video

communication device on and off; and

o Teleservices will not be performed as part of any activity during which privacy would generally be expected (while a

participant is in a state of undress, during sexual activities, etc.).

Additional requirements for monitoring participants using teleservices outlined in Appendix D-2-a must be followed.

​

Job Type: Part-time

Pay: $25.00 per hour

Expected hours: 15 – 20 per week

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Experience:

• Case management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person