Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Per Diem
Today's Smarter Choice for Care…
Middlesex Health is an independent award winning organization. At Middlesex Health, we have a unique combination of award-winning talent, world-class technology and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Position Summary:
The Switchboard Operator is a front-line position requiring exceptional customer service and telephone etiquette skills to ensure that consistent, quality service is being delivered every time. This position functions in accordance with established policies, procedures and hospital standards.
Key Responsibilities:
Minimum Qualifications:
Per Diem: Based on availability; will be scheduled into shifts in advance
Middlesex Health
Based in Middletown, Connecticut, Middlesex Health, a member of the Mayo Clinic Care Network, includes Middlesex Hospital, a not-for-profit magnet hospital with 275 beds, and two Middlesex Health Cancer Center locations. It also features three emergency departments and two urgent care centers, along with many other programs and services. Middlesex Health’s network of primary care physicians, medical and surgical specialists, and other employees work to meet the needs of the Middlesex County and Connecticut shoreline communities.
Using innovative technology, Middlesex Health’s vision is to be the clear, first choice for medical care, and its mission is to provide the safest, highest-quality care and best experience possible.