Switchboard Operator jobs in Michigan
Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Switchboard Operator jobs
- Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
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Wyandotte, MI
PART_TIME
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Part Time Benefit Eligible
Shift: Rotating
GENERAL SUMMARY:
Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
- Answer and route calls for the Service Response Center.
- Page physicians and facilitate patron communications as required.
- Provide messaging for medical staff and departments as directed.
- Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
- Serves as a backup resource for device/system failures for multi-site business units.
- Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
- Manage the consult communication process.
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
- 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
Additional Information - 28 Days Ago
- McLaren Lapeer Region
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Lapeer, MI
FULL_TIME
- About Us McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in ...
- 2 Months Ago
- McLaren Health Care
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Michigan, MI
FULL_TIME
- Position Summary:Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming calls to McLaren Lapeer Region. Monitors the alarms and answers the emergency phone ...
- 2 Months Ago
- OSF HealthCare
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Escanaba, MI
OTHER
- OverviewExpected pay for this position is $15.07/hour. POSITION SUMMARY: The Switchboard Operator responds to all internal and external switchboard calls in a timely, courteous and positive manner; fo...
- Just Posted
- McLaren Macomb
-
Mount Clemens, MI
FULL_TIME
- About Us McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in ...
- 19 Days Ago
- McLaren Health Care
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Michigan, MI
FULL_TIME
- Additional Information Schedule: Per Diem Requisition ID: 24001929 Daily Work Times: 11 pm to 6:30 am Hours Per Pay Period: 0 On Call: No Weekends: Yes
- 28 Days Ago
Switchboard Operator jobs at Popular Companies
- CYNET SYSTEMS
-
Boston, MA
- Job Description: Pay Range $13.07hr - $17.07hr Customer Service Oriented. Multi-line telephone Experience. Bilingual (Sp...
- 4/18/2024 12:00:00 AM
- Beth Israel Lahey Health
-
Plymouth, MA
- When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
- 4/18/2024 12:00:00 AM
- IASIS Healthcare
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Fall River, MA
- Switchboard OperatorClick Here to Apply OnlineJob DescriptionLocation: Saint Anne's HospitalPosted Date: 1/23/2024Job Ty...
- 4/18/2024 12:00:00 AM
- US Tech Solutions, Inc.
-
Columbia, SC
- Duration: 12 months (Possible extension) Job Description: · Required technologies: Avaya phone, Office 365 (Access, Outl...
- 4/17/2024 12:00:00 AM
- Bonney-Watson
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Seattle, WA
- Job Description Job Description Summary: Answers incoming calls and assistance and general administrative duties. Essent...
- 4/16/2024 12:00:00 AM
- Conemaugh Memorial Medical Center
-
Johnstown, PA
- Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you ca...
- 4/15/2024 12:00:00 AM
- Medix
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Minneapolis, MN
- Title: Communication Center Operator Hours: Full Time options day or night with weekend rotation Experience: Customer se...
- 4/15/2024 12:00:00 AM
- Mayo Clinic
-
Mankato, MN
- Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & Worl...
- 4/15/2024 12:00:00 AM