Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Quality Innovation, Inc. is seeking a Switchboard Operator for Call Center Services. Switch Board Operators work varied shifts in a 24x7x365 Veteran’s Medical facility. The Switchboard Operator is responsible for the medical center greeting of all who seek information including emergency response procedures.
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