Switchboard Operator, Sr. jobs in Allentown, PA

Switchboard Operator, Sr. operates a switchboard or telephone console to route incoming calls and place outgoing calls. Trains and guides other switchboard operators on daily activities. Being a Switchboard Operator, Sr. requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. To be a Switchboard Operator, Sr. typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2024 Salary.com)

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Switchboard Operator
  • Grand View Hospital
  • Sellersville, PA FULL_TIME
  • Responsibilities

    Under general direction of the Business Office Manager, the Switchboard Operator coordinates and supervises activities in order to expedite Hospital communications. The Switchboard Operator also operates the Avaya software communications to relay incoming, outgoing and inter-office calls and performs miscellaneous hospital communications/clerical duties as well as Business Office clerical duties.

     

    Essential Functions:

    • Utilizes appropriate verbal communications skills when conversing with patients and other persons, both on the phone and in person, to convey a high level of personal attention and promote customer satisfaction.
    • Maintains confidentiality of patient information in all communication methods by strictly adhering to Hospital Confidentiality of Information policies.
    • Promotes efficient and accurate processing of patient and department information by utilizing good communication skills among the Department Manager, PBX Coordinator, as well as other Hospital personnel.
    • Works directly with Department Manager to resolve of any problems involving patient complaints, communication system or problems.
    • Answers calls, within reasonable amount of time, using good communication skills, and connects caller with proper party in order to expedite Hospital communications.
    • Pages authorized personnel over the intercom system or through individual pagers; announces close of visiting hours and other notifications; i.e., fire alarms and Code 9.
    • Records all transactions in a clear and accurate manner to provide for efficient retrieval of information in order to collect monies due in a timely manner.
    • Monitors the Switchboard board schedule.
    • Updates on-call schedule for the hospital.

    Qualifications

    Education and Experience:High School Diploma/GED required

     

    Benefits:• Medical, Free Dental, Vision Insurance for full time and part time• 403B• Pension Plan• On-site discounted Child Care Center• Tuition Reimbursement up to $5250 per year• Free Life Insurance• Free Parking• Paid Time Off• Sick Time• Flexible Spending Accounts• Employee Referral Bonus

  • 21 Days Ago

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Switchboard Operator
  • Grand View Health
  • Sellersville, PA FULL_TIME
  • Schedule: Full Time, 7am-3:30pm, Monday-Friday Responsibilities Under general direction of the Business Office Manager, the Switchboard Operator coordinates and supervises activities in order to exped...
  • 17 Days Ago

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Switchboard Operator, per diem
  • Grand View Hospital
  • Sellersville, PA PER_DIEM
  • Responsibilities Under general direction of the Business Office Manager, the Switchbord Operator relays incoming, outgoing and inter-office calls and performs miscellaneous hospital communications/cle...
  • 1 Month Ago

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Operator
  • Piramal Group
  • Sellersville, PA FULL_TIME
  • The Operator will set-up pharmaceutical operations equipment which may include low and high shear mixers, mills, fluid bed dryers, packaging fillers, labelers, shrink bundlers, compression / coating /...
  • Just Posted

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Operator
  • Gaf
  • Wind Gap, PA FULL_TIME
  • Description Introduction At GAF, we cover more than just buildings. We cover each other. Under this roof, you will have the tools and resources you need to grow and develop in your career. You will ex...
  • 2 Days Ago

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Operator
  • HR Solutions, Inc.
  • Allentown, PA FULL_TIME
  • Dragline Operator Position Summary : A client for HR Solutions in the Allentown, PA area is looking for a Dragline Operator to join their team. Responsibilities : Operate dragline powered by diesel / ...
  • 4 Days Ago

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0 Switchboard Operator, Sr. jobs found in Allentown, PA area

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Patient Service Representative - Urology $500 Sign On Bonus for Qualified Candidates
  • St. Lukes Health Network
  • Allentown, PA
  • Patient Service Representative - Urology $500 Sign On Bonus for Qualified Candidates page is loaded **Patient Service Re...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative SME
  • St. Lukes Health Network
  • Allentown, PA
  • ***St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our mo...
  • 3/28/2024 12:00:00 AM

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FT Customer Experience Associate - Work From Home>
  • Alma
  • Whitehall, PA
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/27/2024 12:00:00 AM

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Assistant Manager
  • Domino's Pizza
  • Emmaus, PA
  • Description Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team! Job typ...
  • 3/26/2024 12:00:00 AM

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Patient Access Representative, Float
  • St. Luke's University Health Network
  • Allentown, PA
  • St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most ...
  • 3/25/2024 12:00:00 AM

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Customer Care Representative
  • myHR Partner, Inc.
  • Allentown, PA
  • **Description** ***Customer Care Representative*** If youre an experienced customer service professional with strong com...
  • 3/25/2024 12:00:00 AM

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Patient Services Representative - Center for Public Health
  • Tower Health
  • Reading, PA
  • Responsibilities: The Patient Services Representative is responsible for patient registration, scheduling, customer serv...
  • 3/24/2024 12:00:00 AM

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Night Auditor
  • Residence Inn Exton
  • Exton, PA
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/15/2024 12:00:00 AM

Allentown (Pennsylvania Dutch: Allenschteddel) is a city located in Lehigh County, Pennsylvania, United States. It is Pennsylvania's third most populous city and the 231st largest city in the United States. As of the 2010 census, the city had a total population of 118,032 and is currently the fastest growing city in all of Pennsylvania. It is the largest city in the metropolitan area known as the Lehigh Valley, which had a population of 821,623 residents as of 2010[update]. Allentown constitutes a portion of the New York City Combined Statistical Area and is the county seat of Lehigh County. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Switchboard Operator, Sr. jobs
$38,487 to $50,544
Allentown, Pennsylvania area prices
were up 1.5% from a year ago

Switchboard Operator, Sr. in Lowell, MA
During crimes in progress or medical emergencies, a subscriber needed only to pick up the handset and the operator would summon the police or doctors.
December 27, 2019
Switchboard Operator, Sr. in Buffalo, NY
The switchboard operator listened to and gathered messages for Operation Overlord at Fort Southwick in Portsmouth during WWII.
December 12, 2019
Switchboard Operator, Sr. in Saint Paul, MN
The Switchboard Operator contributes to the organisational goals by delivering excellent customer service to Telesure customers and staff.
January 22, 2020