Systems Capacity Analyst jobs in Virginia

Systems Capacity Analyst analyzes server data by monitoring information system performance and makes recommendations on the process and utilization. Operates and modifies machine to increase information system capacity. Being a Systems Capacity Analyst recommends hardware acquisitions and evaluates practicability of vendor's proposal. Requires a bachelor's degree. Additionally, Systems Capacity Analyst typically reports to a supervisor. To be a Systems Capacity Analyst typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

M
Analyst - Capacity Planning
  • Maximus Services, LLC
  • Tysons, VA FULL_TIME
  • Description & Requirements

    Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com .

    Reporting to the Manager, Workforce Optimization (WFO), the Analyst works closely with Workforce Management (WFM) staff, contact center management and operations/project management to develop demand forecasts, analyze drivers of performance and develop capacity plans that meets project performance goals.

    Essential Duties and Responsibilities:

    • Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.
    • Establish daily, weekly and monthly metrics and monitor performance against metrics and ensure meaningful deviation is detected early and incorporated in operation planning efforts.
    • Review forecasting accuracy (forecasts to actuals) and schedule effectiveness (staff paid/ staff need/ staff scheduled/staff available) with WFM staff and work together to reduce variations in order to ensure performance and productivity goals are met.
    • Develop operational production plans to efficiently allocate staff resources against workload.

    - Analyze data and other information in order to conceptualize and define operational problems and/or improvement opportunities. Plan and execute analysis - often interrogating data and other information to perform root cause analysis and develop an impact assessment.

    • Develop knowledge of daily operations and collaborate with supervisors, managers and front-line staff to uncover operational problems as they occur and formulate solutions and improvement opportunities.

    Minimum Requirements

    Minimum Requirements:
    • Bachelor's Degree
    • 3-5 years of experience
    • Experience with conducting and interpreting mathematical or statistical studies.
    • Exceptional proficiency in Microsoft Office applications, specifically Excel.
    • Ability to define data requirements, gather and validate data and other information, and apply judgement to statistical tests.

    #HODivInt

    EEO Statement

    Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

  • 12 Days Ago

M
Capacity Planning Analyst - Call Center
  • Maximus Services, LLC
  • Tysons, VA FULL_TIME
  • Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their gove...
  • 12 Days Ago

G
Computer Systems Analyst
  • Genex Systems
  • Hampton, VA FULL_TIME
  • Genex Systems is seeking a Computer Systems Analyst to support the CMOE contract at the NASA Langley Research Center in Hampton, VA.Responsibilities Under limited supervision specify and provide hardw...
  • 5 Days Ago

B
Cyber Systems Analyst
  • BAE Systems
  • Quantico, VA FULL_TIME
  • Job Description BAE Systems Intelligence & Security division is seeking a Cyber Systems Analyst to join our team in Quantico, VA in support of a Maritime effort for (MAGIC) Marine Corps Intelligence A...
  • 11 Days Ago

B
Business Analyst/Systems Integrator
  • BAE Systems
  • Dulles, VA FULL_TIME
  • Job Description Do you excel at customer relationship management and have experience or degree related to business and human resources? Are you technologically savvy and can quickly navigate and under...
  • 13 Days Ago

S
Senior Analyst, Business Systems (SBA)
  • Shaw Systems
  • Richmond, VA FULL_TIME
  • Summary/Objective Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products. We a...
  • 17 Days Ago

C
Client Relationship Manager
  • Chemistry Wealth Management
  • New York, NY
  • Client Relationship Manager About Us: Join Chemistry Wealth Management's dynamic team, committed to fostering a culture ...
  • 3/28/2024 12:00:00 AM

A
Research Analyst -EASY APPLY WILL NOT BE ACCEPTED
  • Angeles Investments
  • Santa Monica, CA
  • PLEASE BE SURE TO INCLUDE RESPONSES TO THE FOUR QUESTIONS BELOW IN YOUR COVER LETTER AND COMBINE COVER LETTER AND RESUME...
  • 3/28/2024 12:00:00 AM

U
UKG Associate Programmer Analyst – Universal Epic Universe
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 3/28/2024 12:00:00 AM

U
Lead Software Engineer - NodeJS
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 3/28/2024 12:00:00 AM

U
Application Engineer- Payment Systems
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 3/28/2024 12:00:00 AM

I
Asset Manager
  • Intelletec Energy
  • Company: Our client is in search of a talented and motivated individual to join its team as an asset management analyst ...
  • 3/28/2024 12:00:00 AM

B
IT Audit and Risk Analyst
  • Bottomline
  • Portsmouth, NH
  • Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to add...
  • 3/28/2024 12:00:00 AM

C
Controller, Building Works Division
  • Central States
  • Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, bu...
  • 3/28/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Capacity Analyst jobs
$69,811 to $94,262