Systems Consultant/Engineering Director jobs in Queens Village, NY

Description

The Product Director is responsible for developing and maintaining a product line of MTA applications and/or infrastructure and in essence owns the product life cycle for many such products. The Product Director is responsible for one or more teams led by Product Managers (L-4 Level Managers) that each are responsible for one or more application-based and/or infrastructure-based products.

The Product Director will provide leadership for their product lines in agile transformation and drive the digital agenda and roadmaps for application and/or infrastructure products. This position will manage a team of product managers and agile coaches responsible for defining the launch of new products and services, developing technical roadmaps for existing products and delivering product features in an agile environment.

The Product Director will be responsible for design, development and support of critical 24x7 Operational and Customer Facing Systems.

The Product Director is responsible for management, staffing and supervision of the assigned products within the assigned product lines.

Enterprise Product Planning

• Lead a team of product managers responsible for creating transformation roadmaps with long and short-term plans for new and improved processes and policies. Manage product managers in the development of backlog management and user-story build-out

• Lead others that will consist of one or more agile coaches, data analytic researchers and other digital transformation personnel

Leadership

• Provide leadership in development of inter-team communication and cohesiveness; sustain culture and supporting staff during organizational growth/changes.

• Provide direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.

Human Resource Management

• Attract, develop, coach, and retain high-performance team members, empowering them to elevate their level of responsibility, span of control and performance in conjunction with the IT Workforce Planning & Workload Management office.

• Build Product manager expertise and competence to meet evolving demands within the Enterprise Product Management unit.

Financial Management

• Demonstrate consistent understanding of funding, communications and systems; recommend timelines and resources needed to achieve the program goals.

• Maintain contact with key IT suppliers and collaborates through IT Business Management Services to identify procurement contracts to support program related activities.

Strategy & Planning

• Assesses and makes recommendations on the improvement and re-engineering within division and work with the stakeholders at the agencies at keeping the total cost of ownership down.

• Promote the use of employee self -service and mobile connectivity within products to reduce the reliance of paper.

• Automation of business process creating in-line forms and approvals, reducing the reliance on manual approves that could be untimely.

Acquisition & Deployment

• Coordinates and facilitates consultation with stakeholders to define business and systems requirements for new technology implementations, developing business case and cost justifications for such initiatives.

• Provides direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.

• Advises MTA IT management in the changing trends and emerging technology and their potential use within the MTA.

• Directs the development of the analysis required to determine if Information Technology projects should follow a "Build" (develop with in-house staff) or "Buy" (cloud or packaged solution) methodology.

• Directs the development and implementation of new modules within assigned products.

• Advises on the selection, prioritization, development, and implementation on products as they relate to the selection, acquisition, development, and installation of MTA IT applications and infrastructure.

Management and Oversight

• Participates in overall business planning bringing a current knowledge and future vision of technology and systems as related to the company's goals.

• Responsible for monitoring various product progress on Information Technology deliverables ensuring that the IT needs of the MTA are met on time and within budget, including identifying weekly, monthly, and annual performance targets to show progress on IT product projects.

• Ensure continuous delivery of product services through oversight of service level agreements with end users and monitoring of product performance.

• Responsible for the recruitment, development, motivation, training, and retention of a diverse and high performing multi-level IT team professionals, conforming to budgetary objectives and Human Resources policy and programs in conjunction with the IT Workforce Planning & Workload Management office.

• Develop business case justifications and cost/benefit analyses for IT spending and initiatives keeping customizations to a minimum and total cost of ownership down.

• 
  Advanced knowledge of information, mobile, Voice, Cloud, and Application Development technologies and/or Infrastructure technologies
• Successful track record in design of software systems to meet the current and future needs of a complex transportation organization OR
• Successful track record in design and implementation of IT Infrastructure and related hardware and software technologies to meet the current and future needs of a complex transportation organization
• Experience in the areas of strategic planning, business planning, data analysis, data reporting, and statistical process control a plus
• Knowledge of legal and regulatory requirements pertaining to areas supervised a plus
• Excellent verbal/written communications skills
• Organizational skill, to manage a complex organization within a complex organization
• Financial/budgeting planning and management experience a plus
• Ability to fit in with the constant shifting needs and demands of the business Departments

A Bachelor's degree in Computer Science, Business Administration, Engineering, Finance, Information Services (or the equivalent of education and progressive responsible experience). Plus, a minimum of 12 years of Information Technology experience with at least 6 years of progressive IT managerial experience.

As an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $101,379 (this figure is subject to change) per year or if the position is designated as a policy maker.

Qualified employees can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS HOME page or the JOB DESCRIPTION page.

For instructions on completing the online application, go to the MTA intranet site and click on the PeopleSoft Information hyperlink. From there select the User Guides hyperlink to gain access to the "Viewing/Applying for Jobs On Line" guide under the Recruiting section of the page.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.