Systems Consultant/Engineering Director jobs in Winston Salem, NC

SUMMARY STATEMENT

The Systems Director has primary responsibility for the operation and ongoing maintenance of the Church Management System (CMS), in addition to training and supporting users of the system.

DUTIES AND RESPONSIBILITIES

Essential:

• Provides application and user support for staff and congregation including troubleshooting and correcting issues promptly

• Trains users and empowers them to utilize the CMS as a tool for ministry

• Prepares reports and dashboards

• Maintains data integrity through the use of automated scripts, daily maintenance and by establishing and enforcing protocols for how data is entered and updated

• Creates workflows to automate recurring tasks

• Assists in communication functions including congregational emails, website and CMS integration, CalvaryNow app changes

• Manages Database Programmer and budget for the CMS area

• Manages all membership processing and Family Conference reporting

• Manages integrations of all systems with CMS

Marginal:

• Serves as administrator for other systems such as eSpace, JotForm, Google Forms, Online Giving, etc.

• Serves on cross-functional teams as needed for church-wide projects

• Provides on-call assistance for check in events weekly

POSITION REQUIREMENTS OR STANDARDS

• Knows and passionately believes in Calvary's mission, vision and values and strives to see them fulfilled personally and in the life of others

• A mature and growing relationship with God through Jesus Christ

• An undergraduate degree and/or relevant experience in managing software

• Project management skills and experience leading cross-functional projects, including documenting and creating processes

• A demonstrated understanding of databases, including how they work and the expertise to keep data valid, accurate, and organized

• Excellent written and verbal communication skills

• A keen focus on providing excellent customer service to both internal and external customers