Systems Consultant/Engineering Manager oversees the design of enablement plans and configuration specifications and installation operations to implement integrated hardware and software systems and products purchased by customers. Develops standard processes and methodologies to prototype and test proposed solutions for feasibility, reliability, and quality. Being an Systems Consultant/Engineering Manager directs the development of program and system specifications to meet customers' technical requirements and guide the enablement, configuration, or coding of products and solutions. Ensures the delivery of technical information, documentation, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work meet sales cycle and project timeline requirements. Additionally, Systems Consultant/Engineering Manager requires a bachelor's degree. Typically reports to a director. The Systems Consultant/Engineering Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Systems Consultant/Engineering Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Summary: The Helpdesk Manager is responsible for overseeing the daily operations of the support team, ensuring customer inquiries are resolved efficiently and effectively. The Helpdesk manager will also be tasked with developing and growing the individuals that work within this team. This role requires a proactive approach to managing the service dashboard, optimizing resource utilization, and enhancing team productivity to elevate support quality.
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0 Systems Consultant/Engineering Manager jobs found in Ames, IA area