Systems Engineering Supervisor supervises and implements work related to the planning and engineering of systems infrastructure. Ensures that systems are designed and installed in a manner that meets the needs of the organization. Being a Systems Engineering Supervisor oversees the performance of the systems and recommends improvements as needed. Requires a bachelor's degree. Additionally, Systems Engineering Supervisor typically reports to a manager. The Systems Engineering Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Systems Engineering Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
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HVAC Technical Support Specialist, permanent, Providence, RI –Hybrid
· Hybrid- 2 days remote, 3 on site
· M-F 8-5
· Parking provided
· Must have an understanding of plumbing/HVAC
· Open to a few different backgrounds:
o Call center reps for plumbing/HVAC company
o Plumbers/HVAC Techs that want to get out of the basement and troubleshoot over the phone
o New grads coming out of trade school/technical program specializing in plumbing/HVAC (I.e. Diamond Regional, NEIT, MTTI, etc.)
· Extensive training provided.
· Call center environment- headset, calls all day from customers or techs in the field. Troubleshoot what’s going on. Background in plumbing/HVAC makes it easier
· Thick skin- Contractors can be abrasive/very direct. Have to be able to shake that off and be professional.
· Salesforce experience is a plus
TECHNICAL SUPPORT SPECIALIST
The role within the Technical Support Team, will focus on these main activities:
The ideal candidate has a background in HVAC or Plumbing, and at minimum completion of high school/GED. They will also have:
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0 Systems Engineering Supervisor jobs found in Warwick, RI area