Systems Support Assistant jobs in Maryland

Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Program Support Assistant
  • Odyssey Systems Consulting Group, Ltd.
  • Bethesda, MD FULL_TIME
  • Position Summary

    We are currently searching for an Program Support Assistant to provide support services and deliverables through performance of support services. This is a full-time, on-site opportunity in Bethesda, MD.

     

    Responsibilities

    Duties include, but not limited to: 

     

    • Provide support in pre-travel approval and travel planning in CGE; collect pre-travel authorizationinformation and prepare travel cost estimates, including but not limited to taxi cost estimate, airfare costcomparison; coordinate travel reservations using Omega Travel, and collect conference agendas andregistration information from travelers.
    • Review all Property for ORWH to determine that all equipment is accounted for and assigned to anemployee; coordinate Property activities for the office as directed.
    • Place procurement requests with the proper justifications and supporting documentation through the NIHPOTS system.
    • Ensure successful execution of projects and provide updates on project progress to Leadership; ensure thatprojects stay on task and reaches its goals and objectives.
    • Coordinate the day-to-day office operations, including, but not limited to problem and conflict resolution,project management, organization and prioritizations of tasks; respond to written communications.
    • Coordinate with/ serve as back up to other program support assistants; organize, coordinate andadminister the administrative components of the assigned servicing area; collaborate with program officialsand administrative offices.
    • Manage inventory and order office supplies and equipment with the parameters decided by ORWHLeadership; coordinate equipment maintenance; ensure that all commonly used machines (i.e., printers,scanners) are in working order and supplied with paper and toner. Prepare, process and track orderrequests and maintenance agreements using government systems (i.e., POTS) on behalf of branch staff.Maintain office records including office procurements and reimbursement procedures.
    • Prepare and track requests and justifications for the purchase of materials, supplies and office equipment;follow up on purchase and procurement requests; review receiving documentation and reconcile allreceiving problems; maintain records and spreadsheets of all requests.
    • Ensure that all shared office space and equipment (i.e., copier, conference room, supply room, etc.) are inworking order to meet daily business needs. Coordinate and process equipment and office supply orderrequests; serve as the point of contact in the administration of all maintenance contracts for officeequipment. Submit Help Desk tickets as needed.
    • Provide parking stickers for visitors as needed; track parking sticker use and reorder within the parametersdecided by the IC as needed.
    • Maintain centralized office and staff calendars, ensure documents on the office shared drive and the officecontact, emergency contact, and phone tree lists are kept current.
    • Coordinate the preparation of a variety of items such as travel requests, professional service orders,requests for sponsored travel (Form 348), outside activities (Form 520), official duty memoranda, leaveauthorizations, training requests, individual/mass mailings, correspondence, reports and various forms.
    • Gather and analyze information about processes and programs to be able to provide administrative,procedural and informational resource support; work with staff to coordinate program workflow.
    • Coordinate meetings, workshops and courses for staff; complete meeting planning and logistical planningthat may include tasks such as schedule conference rooms, make audiovisual, WebEx, and other remoteconnection arrangements; prepare and provide agendas and relevant materials to meeting participantsprior to the meeting; contact and communicate with participants; prepare and distribute meeting minutes.
    • Produce a wide range of documents (for example spreadsheets, word documents, slides, etc.) to address avariety of office needs which may include word processing, information management, report preparation, publications, information gathering, communication, etc.
    • Maintain files according to the ORWH internal policies and principles which may include preparing andreviewing SOPs for accuracy; maintain knowledge of current regulations, policies, and proceduresconcerning general administration, organization, procurement, travel, personnel, etc.; ensure that officepolicies and procedures are updated and posted on the intranet.
    • Provide information to program staff on policies and procedures for government travelers and invitedguests.
    • Set up and format spreadsheets to analyze information.
    • Develop, maintain and utilize various administrative databases, records management and tracking systemsto ensure proper filing, accountability, storage and retrieval of files.
    • Track, analyze and report on all staff/ office activities including professional activities, travel and projectmanagement.
    • Oversee management and control of federal property from acquisition to disposal; use the NBS SunflowerProperty System to support property management activities.
    • Provide direct administrative, procedural and informational resource support; work with staff to coordinateprogram workflow.
    • Perform a variety of complex, specialized support tasks on an ongoing and ad hoc basis; manage specialprojects, draft letters and reports, prepare/edit presentations, develop meeting agendas and create andupdate spreadsheets and databases.
    • Coordinate all administrative aspects of special projects, to include developing detailed project plan(s) andapply project management principles to implement projects. Be able to work independently, research andinitiate actions pertaining to operational issues, coordinate proponents to research and resolve actionprocessing issues.
    • Report identified issues, concerns and potential risks that may impact project progress to leadership, i.e.,missed or delayed deadlines.
    • Draft lessons learned reports, as requested, to document successful experience and practice of the project.
    • Servs as liaison to ORWH or other NIH staff on various projects, as directed.
    • Update activities tracker and run reports for review.
    • Work with the Office of Research Facilities and/or Office of Research Services and others in the Office of theDirector and NIH to coordinate any building maintenance, repairs or renovations, as directed.

     

     

     

    Qualifications

    Minimum Required Qualifications:

     

    Citizenship: Must be a US citizen or Green Card holder 

    ClearancePublic Trust (able to obtain) 

    Education: Bachelor’s Degree

    Experience: 5 Years

    Skills: 

    • Project Managementm Professional (PMP) certification
    • Social Media
    • Knowledge of the Federal Travel Regulation
    • Meeting minutes/summary reports
    • Executive level support
    • Meeting coordination
    • Travel planning
    • Calendaring
    • Concur
    • Zoom
    • MS Office, specifically SharePoint and Teams

     

    Additional Information:

     

    Location: Bethesda, MD 

    Travel: None 

    Remote, Onsite, or Hybrid: Onsite

     

    #LI-AS1

    Company Overview

    Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.

     

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    Please Note:

    Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications. Salary range available upon request.

  • 20 Days Ago

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Program Management Analyst Senior - Systems Engineering Support
  • Precise Systems
  • Patuxent River, MD FULL_TIME
  • Program Management Analyst Senior - Systems Engineering Support Job Location Patuxent River, Maryland Tracking Code PSPAXN231/2024/3242 Position Type Full-Time/Regular As a solutions-based company, Pr...
  • 6 Days Ago

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ISE Support Systems Engineer 4
  • iNovex Information Systems
  • Columbia, MD FULL_TIME
  • Job Brief iNovex is seeking Systems Engineers to support a program within iNovex's Next-Gen portfolio. Job Description This is a full-time position requiring 1880 hours of support per year; and work i...
  • 1 Month Ago

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Facilities Management Building Systems Administrator , Day Shift, Support Center Services
  • Support Center - Shared Services
  • Gaithersburg, MD FULL_TIME
  • Support Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire a Facilities Management Building Sys...
  • 1 Day Ago

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Senior Tactical Systems Analyst_PAX
  • Tactical Air Support
  • Patuxent River, MD FULL_TIME
  • POSITION ANNOUNCEMENT NAS Patuxent (PAX) River, Maryland Senior Tactical Systems Analyst Tactical Air Support is Nevada Center for Entrepreneurial Technology (NCET) 2019 Aerospace / Aviation Company o...
  • 20 Days Ago

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Systems Engineer Assistant III
  • ST2 ManTech Advanced Systems Intl
  • Glen Burnie, MD FULL_TIME
  • Secure our Nation, Ignite your Future Summary: Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech, you’ll help prot...
  • 5 Days Ago

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Audio Visual Technician
  • Celestar Holdings Corporation
  • Doral, FL
  • Celestar Corporation is seeking an Audio Visual Technician supporting the United States Southern Command (USSOUTHCOM) Fo...
  • 3/29/2024 12:00:00 AM

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SAP HCM Consultant
  • JobRialto
  • Burbank, CA
  • Description: Assist with developing training materials and trains clients how to utilize the system. Assist with HCM sof...
  • 3/29/2024 12:00:00 AM

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Audio Visual Technician
  • Celestar Holdings Corporation
  • Miami, FL
  • Celestar Corporation is seeking an Audio Visual Technician supporting the United States Southern Command (USSOUTHCOM) Fo...
  • 3/29/2024 12:00:00 AM

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Personnel Systems Assistant P/T
  • City of New York
  • New York, NY
  • Job Description Job Description Summary: The System Support Unit is seeking a Personnel Systems Assistant part-time to a...
  • 3/28/2024 12:00:00 AM

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Information Systems Security Officer - Level 0
  • Stratum Networks, Inc.
  • Annapolis, MD
  • **Information Systems Security Officer - Level 0** Ft. Meade, Maryland Information Technology **is a rapidly growing inf...
  • 3/28/2024 12:00:00 AM

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System Administrator
  • Southern Ute Shared Services
  • Ignacio, CO
  • System Administrator Southern Ute Shared Services Responsible for server/data center maintenance/troubleshooting and iss...
  • 3/28/2024 12:00:00 AM

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Plant Programmer
  • Stratas Foods
  • Nashville, TN
  • Company Description Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and ...
  • 3/26/2024 12:00:00 AM

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IT & Systems Specialist
  • The Meritex Company
  • Minneapolis, MN
  • Job Summary: Responsible for assisting the Business Technology Officer and Business Systems Manager, overseeing and coor...
  • 3/25/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$55,593 to $76,164