TABLE GAMES SUPERVISOR jobs in Kingsport, TN

This position is responsible for dealing an assigned game in accordance with established policy and procedures. This position is also responsible for attending all mandatory training for games offered at the Hard Rock property.

• Responsible for customer satisfaction and enjoyment on a particular assigned table game.
• Conducts assigned game with respect to Hard Rock Compliance and regulations and procedures Deal cards accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard.
• Follow department and company policies and standard operating procedures (SOPs) including those relating to Hard Rock’s business ethics and all regulatory requirements.
• Deliver an exceptional guest service experience that promotes guest satisfaction & enjoyment.
• Responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.
• Support the Hard Rock culture and Team philosophy within the department and throughout the property.

• Must be at least 21 years of age.
• High School diploma or equivalent required.
• Certification as a dealer required.
• Must have two major games (ie. Blackjack, Craps, Roulette or Mini-baccarat).
• Previous dealer experience
• Must be able to stand in a stationary position 80% of assigned shift (60 minutes on / 20 minutes off) including the ability to bend/turn torso 90 degrees and have continuous movement of arms, shoulders and wrists.
• Must be able to obtain and maintain a local gaming license.
• Must have the ability to withstand noisy and smoke-filled environments.
• Must be tolerant to frequent moderate motion and occasional motion associated with lake weather conditions.
• Must be able to stand 90% of shift, walk 10% of shift.

Work Environment

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• Must be able to lift up to 50 pound.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

Employment Process:

Hard Rock employment process requires candidates to obtain gaming licensure by successfully completing a background check, prior to beginning employment. The background check may include, but is not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).