Technical Communicator jobs in Arizona
Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Technical Communicator jobs
Technical Communicator - Mesa, AZ
- Empire Cat
-
Mesa, AZ
FULL_TIME
-
Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.
WHO WE ARE:
Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30 locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.
WHAT WE OFFER:
- Competitive Pay
- Vacation & Sick Leave
- Medical/Dental/Vision
- 401(k)
- Tool Discounts/Tool Insurance
- Technical Training & Professional Development Classes
- And More
Shift 1st/Day Shift
Location In-Office
Schedule Schedule to be provided by leader.
Salary Range $67,028 - $90,588
JOB SUMMARY:
Provide technical support to all Empire departments and our clients, across all product lines. Research and solve technical problems for assigned product line. Develop and maintain positive working relationships with co-workers, clients, and manufacturer personnel.
Maintain required client, product and issue reports.
ESSENTIAL FUNCTIONS:
- Research, analyze, and track frequency and severity and assists in correcting product problems.
- Maintain Empire Top 10 Problem List and prepare special reports.
- Chair Problem Management activates as needed.
- Create Empire troubleshooting aids for specific products or systems.
- Inspect failed parts and prepare for return to factory.
- Coordinate manufacturer engineer visits.
- Council service personnel on interpretation of Caterpillar parts reusability guidelines.
- Perform Caterpillar Failure Analysis and Oil Sample Results Analysis as needed.
- Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
- Manage field follow machine inspections, reporting, and factory visits and arrange for concept machine tests.
- Provide guidance and support for visiting vendor representatives.
- Maintain Commercial Issue, Truck Tips and Technical Information Bulletins.
- Acquire manufacturer blueprints as needed.
- Communicate with manufacturer on technical matters.
- Perform other duties as directed by the supervisor.
- Work within and promotes corporate values.
- Must have Failure Analysis I, II, III training.
- Must have strong interpersonal skills sufficient to professionally interact with internal and external clients, manufacture personnel, and co-workers.
- Must have experience using Caterpillar technical service information.
- Must have extensive technical knowledge about Caterpillar equipment and systems operation, troubleshooting and repair.
- Must have strong verbal and written technical subject communication skills.
- Must have organization skills sufficient to complete work assignments on schedule.
- Ability to maintain consistent attendance.
- Proof of high school diploma or General Education Degree (GED).
- Working knowledge of and/or a degree in Mechanical Engineering or equivalent.
- Minimum 7 years of experience with off-highway equipment, preferably Caterpillar.
- Area of expertise in Heavy Equipment (ie, track type tractor, wheel loader or specialty area (hydraulics, power train, engines, etc).
- Previous experience with Caterpillar parts and service computer systems.
- Previous experience with Empire parts and service computer systems including, Microsoft Office, and Windows.
- Must be able to communicate (speak, read, comprehend, write) in English.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- While performing the duties of this job, the employee is regularly required to use hands and talk or hear.
- The employee frequently is required to stand, walk, sit, reach outwards, or bend.
- The employee is occasionally required to reach above shoulder, climb, crawl, squat or kneel, and taste or smell.
- The employee is occasionally required to lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance, peripheral vision, depth perception, and ability to adjust focus.
- This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
- If the position does not require travel to offsite locations, it will not be designated as Safety Sensitive.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- While performing the duties of this job, the employee is regularly exposed to an indoor controlled environment.
- The employee is frequently exposed to moving mechanical parts, vibration, and high precarious places.
- The employee is occasionally exposed to wet and/or humid conditions, outdoor weather, extreme cold or heat, toxic or caustic chemicals, and risk of electrical shock.
- The noise level in the work environment is usually very loud.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment - 1 Day Ago
Science Communicator
- Arizona Science Center
-
Phoenix, AZ
PART_TIME
- Job Title: Science CommunicatorPosition Type: Non-Exempt About Arizona Science Center Located in downtown Phoenix, Arizona Science Center features more than 300 hands-on exhibits, a state-of-the-art p...
- 1 Month Ago
Science Communicator, Makerspace
- Arizona Science Center
-
Phoenix, AZ
FULL_TIME
- About Arizona Science Center Located in downtown Phoenix, Arizona Science Center features more than 300 hands-on exhibits, a state-of-the-art planetarium, a five-story giant-screen theater, live demon...
- 8 Days Ago
Business Analyst - Technical Configurations
- Technical Configurations - eVisit
-
Mesa, AZ
FULL_TIME
- Company BackgroundeVisit, headquartered in Mesa, AZ, is a telemedicine software company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healt...
- 16 Days Ago
Technical Instructor of Construction Technology
- Navajo Technical University
-
Teec Nos Pos, AZ
FULL_TIME
- JOB PURPOSE: Instructs and facilitates a meaningful and effective learning experience of the course competencies in the classroom, fieldwork, and laboratory settings. Position is subject to all terms ...
- 4 Days Ago
Technical Support Specialist - Hybrid Position (PHX)
- US-based Technical Concierge Company
-
Phoenix, AZ
FULL_TIME
- Technical Support Specialist - HYBRID (PHX)The Technical Support Specialist role involves delivering Tier 1-3 Tech Support through chat or email across various technology platforms. This hybrid positi...
- 9 Days Ago
Technical Communicator jobs at Popular Companies
Quality Assurance Engineer
- The Davis Companies
-
Holliston, MA
- Quality Assurance role, Contract to Hire in the Holliston, MA area. Do you have 2-3 years’ experience working in a DoD/A...
- 4/19/2024 12:00:00 AM
Senior Systems Engineer
- Qualis Corporation
-
White Sands, NM
- Requirements A Bachelor's degree or greater is required from an accredited college university in an engineering, physics...
- 4/18/2024 12:00:00 AM
Senior Systems Engineer
- Qualis Corporation
-
White Sands, NM
- Qualis Corporation is seeking a Senior Systems Engineer to support operations at White Sands, NM. Requirements Qualifica...
- 4/18/2024 12:00:00 AM
Quality Assurance Engineer
- The Davis Companies
-
Holliston, MA
- Quality Assurance role, Contract to Hire in the Holliston, MA area. Do you have 2-3 years experience working in a DoD/Ae...
- 4/18/2024 12:00:00 AM
Technical Communications Intern
- Mortgage365
-
Highlands Ranch, CO
- Mortgage365 is a rapidly growing Fintech startup dedicated to creating technology that will revolutionize the mortgage i...
- 4/17/2024 12:00:00 AM
Technical Communication
- Intra Corporation
-
Westland, MI
- Job Description Job Description Position Summary Technical Communications is responsible for creating technical manuals,...
- 4/16/2024 12:00:00 AM
Technical Communications Intern
- Mortgage365
-
Littleton, CO
- Mortgage365 is a rapidly growing Fintech startup dedicated to creating technology that will revolutionize the mortgage i...
- 4/16/2024 12:00:00 AM
Audit Support Specialist, Gorham, ME
- Gorham Savings Bank
-
- We are currently looking for an Audit Support Specialist to join our Risk department. In this position you will support ...
- 4/16/2024 12:00:00 AM
About Arizona
Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Communicator jobs
$73,320 to $93,145
Most Popular Cities in Arizona for Technical Communicator Jobs
What does a Technical Communicator do?
Technical Communicator in Parkersburg, WV
They say “Technical writers are not seen as adding or contributing to meaning.
January 19, 2020
Technical Communicator in Elkhart, IN
CCISs draw from multiple sources for their information, requiring the technical communicator who works with them to think about multiple types of content and delivery.
January 31, 2020
Technical Communicator in Birmingham, AL
You need to learn where technical communication stands with respect to other industries; different types of business writing and documentation opportunities that exists out there; various career paths as an author and manager; various kinds of hi-tech and low-tech documents, etc.
February 10, 2020